Helma Sanchez: in Los Angeles, CA
Helma Sanchez
Los Angeles | United States
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Work experience
T-MOBILE- HITMOBILE
SALES ASSOCIATE | 03/2017 - 02/2020
• Educate customers on product and service offerings.
• Offered exceptional customer service to differentiate and promote the company brand.
• Built customer confidence by actively listening to their concerns and giving appropriate feedback.
• Stocked and restocked inventory when shipments were received
• Processed all sales transactions accurate and in a timely fashion.
METRO PCS- CWIRELESS- QMOBILE
RETAIL MANAGER | 01/2013 - 03/2017
• Delivered excellent customer service by greeting and assisting each customer.
• Addressed customer inquiries and resolved complaints.
• Directed and Supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
• Trained new staff members to deliver excellent customer service for new locations.
• Maintained daily records of all transactions.
• Set up special events every weekend promoting, selling and building customer rapport outside of store
VANILLA BAKE SHOP
SHIFT LEADER | 01/2010 - 12/2012
• Greet customer and provide required information regarding bakery products.
• Place special orders and ensure on-time delivery.
• Managed cash register and reconciled receipts.
• Assisted bakers in frosting cupcakes and cakes when required.
• Delivered & assembled baked goods and deserts to events.