Hillary Conlin: Account Coordinator in San Jose, CA

• Maintain secondary client interface with support staff with regard to program components such as awards and speaking opportunities under direction of team leader • News release distribution via appropriate wire services • General meeting scheduling/confirmation/agenda production • Research and maintain daily competitive coverage updates and competitive matrixes • Research awards opportunities for client, developing and maintaining an awards matrix for each client • Research all potential speaking opportunities at events, trade shows and conferences, and develop/maintain a speaking/trade show matrix • Assist in research for use in ongoing story development, preliminary news release drafts, etc. • Participate in weekly client conference calls to update client on projects pertaining to position • Participate in event/tour logistics planning and execution with guidance from account executive or account manager • Participate in ongoing social media (e.g., Twitter and Facebook) content development on behalf of clients • Participate in agency brainstorms on behalf of clients • Meet program metrics and goals set forth by team leads • Production of client materials that are professional, use agency standards and proofed by a peer • Development and maintenance of client editorial calendar spreadsheets • Development and management of media and analyst lists • Participate in media training as an observer and work with senior staff members to ensure all materials are properly prepared, reviewed and approved in advance of training session • Provide new perspectives on social techniques, platforms, content creation, etc. • Draft SEO-enhanced social media messages, including tweets, Facebook posts, LinkedIn posts, Google+ posts, blog content and video content • Monitor social media accounts on a daily basis, listen and flag key commentary to clients • Develop social media metrics, to be reported upon on a weekly, monthly, quarterly or annual basis as determined by the client

Update and maintain numerous social media networks. Create new social media campaigns through the internet, photoshop, illustrator, iMovie, and blogs. Provide courteous customer service to new and returning customers. Basic administrative duties for sales and service departments. Coordinating events such as the Acura Owner Clinic every other month.

Provide excellent patron experience through phenomenal customer service. Ensure entire kitchen area, bar area, tables, seats, and floor are clean and clutter free. Successfully manage multitasking between food prep, clean up,and greeting customers. Knowledge with computer programs, cash handling, and designating tasks.

Completes numerous tasks along the lines of forms, filing, data entry, invoices, mail, and office orders. Must finish tasks in a timely manner and with efficient detail. Assisting higher supervisors with a variety of tasks. Help plan employee outings and celebrations. Maintain office organization through different filing systems, running errands, and keeping up to date on trainings and regulations.

Assistant market’s manager and assistant manager with the public relations and marketing logistics. Support with event planning, contacting prospective vendors, monitoring and tracking customer satisfaction. Assist with social media and web development and writing press releases

Assisted on-site educational preschool activities in a classroom setting; set-up & clean-up of activities; assisted in classroom student management as requested; plan & implement room decorations & set-up learning stations; work with individual students as requested. Generated, maintained & analyzed billing statements. Designed school flyers and informational correspondence for parents as well as inputted data through excel.

Performed all aspects of job by greeting customers and ascertaining customer wants or needs. Computed sales prices, total purchases and received and processed cash or credit payment. Opened and closed cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits Helped customers try on or fit merchandise. Assisted in reorganizing the floor set up. Recommended, selected and helped locate or obtain merchandise based on customer needs and desires. Cleaned shelves, counters, and tables. Always on time, never had confrontation or a complaint from coworkers. Called back to help troubled department on vacations and took on a the position full time.