Hli Rmah: in Apex, NC

(laid off) • Product set-up for web handling 100+ SKU's monthly and updating to Salesforce Catalog • Managed product data for a catalog of 14,000+ products to ensure that the website is up-to- date and accurate with respect to graphics, promotions, and products on a day-to-day basis • Validate and streamline product placement into appropriate site taxonomy structure • Create and implement a new streamlined product addition process collaborating with Design, eCommerce, Marketing and Merchandising to communicate data needs for product attributes, dimensions, copy and sales • Create landing pages for content, categories, and product pages using Page Designer • Track and monitor web sales data to organize weekly reports for trend analysis • Reporting/analysis on current product and category performance in Google Analytics or Salesforce Dashboard to spot gaps and escalate opportunities for improvement • Continually monitor website to identify any systemic issues that could challenge customer experience

Maintain website by optimizing product pages for maximum customer satisfaction (edit photos, write product copy, and adding new products up to 2,000+ SKUs/mo to Magento database) • Managed product database of 80,000+ products • Work with 20+ vendors to organize receipt of payments and advertising contracts • Track and monitor sales for partnered vendors and organize quarterly reports for review • Create social media content for both Facebook and Instagram • Work with four departments (Marketing, Accounting, Social Media, Photography) to streamline information regarding ongoing projects by using Asana • Design 4-5 corporate documents monthly such as flyers, business cards, letterheads using Adobe InDesign and Adobe Photoshop CC

• Managed all rental preparations, average of 4-5 wedding parties weekly as well as final fittings • Coordinated with 25 vendors to place orders for both bridal and formalwear merchandise and invoicing respective companies • Scheduled and maintained calendar for appointments with bridal parties for services • Being knowledgeable about wedding dresses and ongoing trends to help customers make informed purchases • Selling on average, 15-20 dresses monthly each ranging from $200-$3,000 Apex NC 27523 | (919) 802-3768 | hli.rmah@gmail.com | linkedin.com/hli-rmah

• Served 30+ tables and 140+ patrons on the busiest dining shifts • Memorize daily specials and drink menu to push customers on food decisions • Trained new staff regarding the restaurant's procedures and culture • Managed closing sales and handling cash register with profits up to $1000 daily