Holly McConnell: Manager

• Answer phones, respond to emails, and accurately schedule clients with great customer service • Accurately maintain schedules for five artists according to their preferences • Use communication and interpersonal skills to maintain a smooth and happy work environment • Implemented a new organization method for intake forms and calendar management • Actively update social media accounts and website information as well as currently creating a new website for the company • Accurately report expenses and weekly payroll • In charge of ordering both medical and office supplies for the business • Arrange cleaning and maintenance services for the work space • Keep the workspace clean and organized throughout the day

• Have accurate knowledge of all jewelry and shop procedures while handling multiple tasks • Basic clerical work such as answering phones, emails, and scheduling appointments while staying organized and timely • Selling high quality jewelry with excellent service • Photograph high quality images of fine jewelry for web and e-commerce, both product and creative shots • Edit and prepare images for upload into POS and web use • Maintain communication about project needs and work with fast deadlines

Oversee an eight hour shift including employee breaks, money management, and proper food handling procedures by all staff Computer Skills: Microsoft office, Adobe suite, Retail POS systems, Google Calendar