Hong Rickett: in IL, IL

• Member of Technical Marketing Training Program. Focused on developing Caterpillar experience related to commercial, product support, and understanding customers • Demonstrated office administration skills in project management, planning and coordinating events, and generating financial reports • Focused on all marketing functions, including conducting market research for competitive brands, data analysis, assisting in strategic planning for product marketing, preparing product launch roadshows, and delivering marketing communication plans for dealers across the globe • Led two profit growth project initiatives with dealers to identify opportunities for parts growth, and developed business proposals and marketing plans to grow sales to market segments • oversaw and supported project execution, including managing and coordinating projects, leading communication between groups, conducting Voice of Customer/SWOT analysis, and data analysis for product identification • Participated in

• Attended trade shows and conferences, and utilized social media to connect with customers • Provided document translation, communication interpretation, and training • Advocated for companies with cross-cultural perspectives in assisting with entry strategies for new business setup, marketing communication plan, international business development, and cross-cultural negotiation

• Worked with multicultural students, and provided leadership in managing projects and activities • Created business proposal and marketing communication plan for two community outreach program initiatives, and excelled a strong team leadership during program execution • Acted as International Business Consultant for a major private U.S company, and completed project that grew its international business in China. This resulted in $100,000 in donations for school programs • Initiated Corporation Agreement with overseas universities, and engaged student in international studies • Supervised over 100 members for Student Culture Club, and provided motivation coaching for club officers • Taught two semesters of academic classes in “Introduction to International Business”

• Contracted as International Business Consultant with Illinois Central College, and preformed as Project Manager at Changzhou, China • Led a team of five that successfully set up manufacturing production operations in China, and provided coaching and leadership support • Purchased production equipment, including negotiating prices and implementing a timetable with suppliers. Met strict deadlines, reduced costs by over $30,000 with optimized supplier performance • Strengthened supplier relationship, and evaluated existing equipment leasing contacts resulting in 40% cost reduction • Generated a new parts assembly businesses from a major OEM, and successful negotiated service contracts resulted in a “win-win” situation • Set up employee assessments, and negotiated Termination of Employment Contracts with employees during a reorganizing period

• Led two VISTA members in completing program initiatives, and provided coaching and mentoring to the team members. Presented program process update to stakeholders on regular basis • Collaborated with over 30 non-profit organizations across State of Illinois to complete projects and activities • Awarded Certificate of Appreciation for Outstanding Contributions on Behalf of the People of the State of Illinois for VISTA Service by Illinois State Governor

Assisted faculty with research, literature review, data collection and analysis, and maintained course web sites