Operations Manager

Logistics, Shipping & Operations

Develop and execute plans in order to ensure
priorities get out in a timely manner and daily quotas
are met.
Identify and resolve process issues of 150-200

associates while encouraging smoother more
efficient workflow and safety.
Oversee daily operations to ensure high levels of

productivity for Transshipment/ISS Transship.
Record and monitor inventory shipment and any
shipment concerns.

Manage between 150-300 employees in achieving
operational goals.
Reported issues, volume, status directly to central

operations management, collaborating to streamline workflows across materials handling,
production and shipping.

Operations Associate

Supervised 13-18 employees and assessed
performances to determine training needs and define accurate plans for decreasing process lags.
Resolved customer complaints while prioritizing
customer satisfaction and loyalty.

Customer Service Manager

Find out detailed information about Hope Ventura, Operations Manager in Irvine, CA

Hope Ventura: Operations Manager in Irvine, CA

Hope Ventura

East Los Angeles College

University of California