TECHNICAL OPERATIONS MANAGER

Logistics, Shipping & Operations

•   Developed suggestions for technical process improvements to optimize resources
•   Applied advanced skills in excel to produce inventory management, encryption charges, and deployment tracking.
•   Managed implementation of new technological improvements resulting in increased department
efficiency
•   Guided, coached, and lead project teams
•   Implemented spreadsheets and Trello boards to improve tracking and logging of work issues
•   Led Warehouse improvement initiatives to advance operational efficiencies and increase revenue.

•   Greet every guest with five-star service, no matter of race, gender, age, or status
•   Trained junior team members in customer service strategies and property policies
•   Reviewed upcoming events and planned for expected challenges
•   Kept up to date on hotel and local events, restaurant menus, occupancies, staff updates, and VIP
guests

Trained junior team members in customer service strategies and property policies

•   Assisted Project Managers and other Coordinators
•   Simultaneously managed 10-20 projects to ensure deadlines were met
•   Kept project within budget, and resolved any client issues/concerns
•   Increased knowledge/proficiency with Excel, PowerPoint, Smartsheet, Outlook, CRM, and MS
office
•   Coordinated presentations for customers and project members to detail project scope, progress,
and results

PROJECT COORDINATOR/VENDOR MANAGER

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Hunter Denning: TECHNICAL OPERATIONS MANAGER in San Clemente, CA

Hunter Denning