Hunter Denning: TECHNICAL OPERATIONS MANAGER in San Clemente, CA

• Developed suggestions for technical process improvements to optimize resources • Applied advanced skills in excel to produce inventory management, encryption charges, and deployment tracking. • Managed implementation of new technological improvements resulting in increased department efficiency • Guided, coached, and lead project teams • Implemented spreadsheets and Trello boards to improve tracking and logging of work issues • Led Warehouse improvement initiatives to advance operational efficiencies and increase revenue.

• Greet every guest with five-star service, no matter of race, gender, age, or status • Trained junior team members in customer service strategies and property policies • Reviewed upcoming events and planned for expected challenges • Kept up to date on hotel and local events, restaurant menus, occupancies, staff updates, and VIP guests

• Assisted Project Managers and other Coordinators • Simultaneously managed 10-20 projects to ensure deadlines were met • Kept project within budget, and resolved any client issues/concerns • Increased knowledge/proficiency with Excel, PowerPoint, Smartsheet, Outlook, CRM, and MS office • Coordinated presentations for customers and project members to detail project scope, progress, and results