Ian Thompson: Distribution Manger
Ian Thompson
Distribution Manger
United States
Skills
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Interests
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Industries
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Work experience
OWSLA Goods/Sew Gross
Distribution Manger | 03/2017 - Current
? Oversee production and manufacturing for nine private label apparel lines;
? Manage all sales channels – Brick and Mortar, Pop-up shops, and online;
? Oversee and manage inventory and 3PL systems insuring products are never out of stock;
? Meet with clients to source trims and fabrics as needed;
? Ensure all projects are completed and landed to clients on time.
United Parcel Service (UPS)
Full Time Driver | 09/2014 - 12/2016
? Deliver packages while adhering to strict time commitments, ensuring all goods are accounted for;
? Provide friendly, professional, on time service to all clients, resolving issues as needed;
? Service and secure high value customer accounts/shipments, prepare and check shipments as needed;
? Acquire new accounts and coordinate with sales force to ensure existing accounts have all needs met;
? Complete daily pick-ups, ensuring that international and air shipments are verified and delivered on time.
Pacific Dental Services
Patient Relations Lead | 03/2011 - 09/2014
? Field client calls, manage office schedules and resolve high profile complaints for 300+ office locations across the country;
? Create and coordinate solutions that diffuse possible negative public relation situations;
? Contact clients to ensure satisfaction with services and create return business;
? Consistently recognized for demeanor and exceeding daily and monthly goals.