Irma Luong: Director of Production in vista, California

Irma Luong

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Director of Production
vista | United States
Skills
  • Purchasing
  • General
  • General Skills and Activities
  • Sales
  • Account Management
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Interests

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Industries
Fashion
Lifestyle
Work experience
Image Hybrid Apparel

Hybrid Apparel

Director of Domestic Production | 11/2021 - 02/2024

FACTORIES/SOURCING * Participated in the vetting of new factories by visiting and meeting the facility prior to sending any orders * Developed collaborative relationships with business partners, key vendors and suppliers to assess capabilities, capacity, growth & long-range planning * Counter-sourced if necessary to achieve design aesthetic and or timely delivery while maintaining competitive price * Worked closely with factory executives and managers to maintain production calendar for on time deliveries * Managed factories production schedules to execute deliveries by the 20th of each month to meet inbound warehouse directive * Scheduled weekly meetings with factories to review production with their team alongside our production team via video call * Visited factories locally, Tijuana and Ensenada 3-4 times a month to have a hands on review of current and future production * Monitored production capacity at each contractor to ensure productivity balance within the market LEADERSHIP * Upon hire trained and led and new and existing team to help company bounce back from a 2 + year back log * Responsible for all product-related queries and supported the Executive Vice President of Domestic Production * Identified top talent and worked alongside VP to provide new opportunities to inspire and grow high performers * Directly led a team of 20 + personnel comprised of production managers, purchasing (blanks and trims), Quality Control in the states and in Mexico * Supervised blanks purchasing manager and trims purchasing manager ACCOUNT MANAGEMENT * Cross functionality ability allowed for ensuring delivery of required components to meet the fast turnaround times (2-6 weeks delivery of any given order) * Managed production managers WIPS alongside each team member using their WIPs * Monitored purchasing PO's to ensure costing met margins while leading team to utilize negotiation tactics for extended profitability * Participated in weekly shipping meetings with management and executive to align inbound/ outbound goals for the month * Managed monthly shipping reports to ensure production calendar was on track with business directive and exceed shipping goals * Monitored all EDI with major accounts - WALMART / TARGET / KOHL'S
Image Mad Engine Global

Mad Engine Global

Domestic Production Manager | 02/2019 - 10/2021

(WALMART) Supervisor - TARGET - HOT TOPIC - URBAN OUTFITTERS - MINOR ACCOUNTS * Traveled to Mexico on weekly basis to strengthen relationships, plan, monitor programs in production and to evaluate factories for capacities and execution * proactively tackle potential margin, sourcing, and execution issues * Negotiated price on new orders and compensation for any performance short falls * Worked with accounting to resolve any factory payments and retailer chargebacks * Managed a team of 5 people for Target / Hot Topic/ Box Lunch/ Urban Outfitters and several minor accounts * Supervised the domestic production team (14 team members) as needed alongside VP of production * Led team to monitor and resolve all production issues to ensure timely deliveries for their accounts * Ownership of WIP tracking and factory performance to ensure on-time deliveries, communicated any WIP issues to cross functional team - i.e. reasons for delay, impact and propose solution * Worked closely with sales, planning and purchasing to manage weekly replenishment program for Walmart (GRS) to have healthy stock on hand and available to ship at all times * Prepared for and attended weekly Walmart T&A/WIP meetings to review status of each order with sales and account management * Worked closely with purchasing & planning teams to project needs, plan production schedules and build in necessary flexibility * Partnered with warehouse and logistics teams regarding inbound shipments and finished goods receipts to ensure goods are planned to receive and accounted for * Followed up with licensing and preproduction teams for approvals * Provided samples for Walmart CTL testing to the testing team
Image Brand Headquarters

Brand Headquarters

Production Manager Womens Footwear | 04/2017 - 02/2019

* Tracked and managed shipments importing into US * Communicated sample comments to overseas teams to follow through for production * Reviewed sub-contractor agreements for accuracy and terms between all parties involved * Discussed solutions with overseas teams concerning chargeback issues in order to avoid financial losses * Worked closely with customer service and sales to ensure routing guidelines and labeling requirements are being followed to avoid chargebacks from customers
Image Sole Technology

Sole Technology

Apparel Developer | 04/2015 - 03/2016

(Tees, Knits, Fleece, Bottoms, Accessories) * Negotiated product cost with vendors to hit target margin * Maintained tracking of seasonal progress utilizing WIPs and production calendar * Partnered with merchandising to maintain product specifications for catalog and sales reps * Responsible for coordinating approvals for all fabric/wash/ trim/ hardware/ print/ color details * Proactively handled issues regarding fabric characteristics, technical construction and functionality
Image Wet Seal Inc

Wet Seal Inc

Production Coordinator | 04/2013 - 02/2015

Production Coordinator for Footwear and Accessories
Image Wet Seal

Wet Seal

Production Coordinator Juniors Footwear Accessories | 04/2013 - 02/2015

* Tracked and monitored P65 testing for footwear and accessories * Prepared and sent tech packs to vendors for new development * Analyzed QC issues and communicated findings and solutions with vendors * Responsible for production of samples from development through final product (FIT, PP, TOP stages)
Image Santony Footwear

Santony Footwear

Office Coordinator | 07/2009 - 04/2013

Assistant to Owner/Designer
Image Santony Footwear Group

Santony Footwear Group

Product/Warehouse Coordinator | 07/2009 - 04/2013

* Managed, issued and sent P.O's as necessary to all vendors * Attended all sales meetings and built line sheets each season * Managed all sample maintenance and tracking to and from vendors and suppliers * Confirmed orders were shipped in a timely manner by running open order and pick ticket reports on a daily basis
Image Phoenix Footwear Group

Phoenix Footwear Group

Product Development Assistant | 04/2006 - 07/2009

* Maintained and up kept materials and sample libraries * Communicated and coordinated with overseas factories on a daily basis via e-mail, phone calls and skype * Collaborated with design to execute licensee product vision for Tommy Bahama footwear and small accessories
Image Phoenix Footwear

Phoenix Footwear

Production Assistant | 07/2006 - 07/2009

Assistant to VP of sourcing and development
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1501 Lincoln Blvd.#1014 Venice, CA. 90291