CLIENT SERVICE COORDINATOR

Administration & Clerical

I have 8 years of customer service experience and have successfully moved into

management positions in several companies. I currently reside in Chandler AZ, but
will be relocating back to CA in June 2022. Along with moving back to my home
state I am also looking to go back to my original career path in Marketing and
Product Development, which is why I'm applying to your company.

I have been working with Banfield since July 2021 with my duties varying from day

to day, including but not limited to:

? Prescription refills

? Appointment Scheduling
? Contacting clients when patient services are due
? Pet restraint/Patient discharge
? Client to DVM communication

At Dr J SkinClinic I was originally hired as an Order Processor/Receptionist in February 2020. In this position I handled the following:

?	Customer inquiries via phone and website(s)
?	Received and processed all online orders from our 3 online stores as well as our wholesale orders via our vendors

? Weekly sales reports for our products on Costco
? Warehouse inventory twice a month
? Other responsibilities included:
? Aiding other departments with tasks

? Product testing

? Researching and purchasing supplies/equipment
? Creating product web pages
I was promoted in September 2020 to Marketing and Business Assistant. My main
duties involved the following:
? Account representative for Wholesalers
? Daily invoicing on Quickbooks
Embroidery, Hiking, Cooking,  ? Supply/Equipment purchasing
? International customer communication
Swimming, Hiking, Volunteering
? Product development team management
? Selecting benchmark products for potential new products
Reaching out to Influencers/ Estheticians for product

MARKETING/BUSINESS ASSISTANT

* Wicked
I joined Ziba Beauty HQ location as a receptionist where I honed my
* Doctor Sleep
communication skills with clients as I created personal relationships with them
* IT	and helped to de-escalate any problems that arose within the store. My
* Nancy Drew Series   responsibilities included:
* Mr. Mercedes	?	Scheduling appointments
* Harry Potter and The Order of the	?	Conducting monthly inventory
?	Acting as support for the Beauty Artists
Phoenix
?	POS testing
?	Referring calls to the proper departments/executives
?	Administrative support as needed
I transferred to our Santa Ana location in August 2019 and worked on improving the store as Assistant Manager so it functioned in Ziba's vision. My responsibilities
included:
?	Managing scheduling
?	Phone screening/ interviewing new employees
?	Communicating with the proper executives via email or phone call
?	Monthly inventory
?	Encouraging the growth of Beauty Artists/Front Desk
?	Upholding sales goals for the month and devising different methods of encouraging new clients to come into our location

Front office management

Working as a crew member with Chipotle I was responsible for learning and mastering each station while simultaneously providing excellent customer service and upholding the standards of the company. I learned how to work effectively as
a team and the importance of throughput in any work field.
I completed my training for Service Manager at the Los Cerritos Mall location and was transferred to Buena Park to help improve the store. My responsibilities
included:
?	Ensuring proper cash handling policies were being followed
?	Conducting inventory once a week
?	Managing the spending on office supplies/repairs/crew scheduling
?	Crew scheduling/ OT approval
?	Ensuring food was cooked properly/maintained at the proper temperatures.

SERVICE MANAGER

Find out detailed information about Isabella Gorme, CLIENT SERVICE COORDINATOR in Chandler, AZ

Isabella Gorme: CLIENT SERVICE COORDINATOR in Chandler, AZ

Isabella Gorme