Isabella Gorme: CLIENT SERVICE COORDINATOR in Chandler, AZ

I have been working with Banfield since July 2021 with my duties varying from day to day, including but not limited to: ? Prescription refills ? Appointment Scheduling ? Contacting clients when patient services are due ? Pet restraint/Patient discharge ? Client to DVM communication

At Dr J SkinClinic I was originally hired as an Order Processor/Receptionist in February 2020. In this position I handled the following: ? Customer inquiries via phone and website(s) ? Received and processed all online orders from our 3 online stores as well as our wholesale orders via our vendors ? Weekly sales reports for our products on Costco ? Warehouse inventory twice a month ? Other responsibilities included: ? Aiding other departments with tasks ? Product testing ? Researching and purchasing supplies/equipment ? Creating product web pages I was promoted in September 2020 to Marketing and Business Assistant. My main duties involved the following: ? Account representative for Wholesalers ? Daily invoicing on Quickbooks Embroidery, Hiking, Cooking, ? Supply/Equipment purchasing ? International customer communication Swimming, Hiking, Volunteering ? Product development team management ? Selecting benchmark products for potential new products Reaching out to Influencers/ Estheticians for product

* Wicked I joined Ziba Beauty HQ location as a receptionist where I honed my * Doctor Sleep communication skills with clients as I created personal relationships with them * IT and helped to de-escalate any problems that arose within the store. My * Nancy Drew Series responsibilities included: * Mr. Mercedes ? Scheduling appointments * Harry Potter and The Order of the ? Conducting monthly inventory ? Acting as support for the Beauty Artists Phoenix ? POS testing ? Referring calls to the proper departments/executives ? Administrative support as needed I transferred to our Santa Ana location in August 2019 and worked on improving the store as Assistant Manager so it functioned in Ziba's vision. My responsibilities included: ? Managing scheduling ? Phone screening/ interviewing new employees ? Communicating with the proper executives via email or phone call ? Monthly inventory ? Encouraging the growth of Beauty Artists/Front Desk ? Upholding sales goals for the month and devising different methods of encouraging new clients to come into our location

Working as a crew member with Chipotle I was responsible for learning and mastering each station while simultaneously providing excellent customer service and upholding the standards of the company. I learned how to work effectively as a team and the importance of throughput in any work field. I completed my training for Service Manager at the Los Cerritos Mall location and was transferred to Buena Park to help improve the store. My responsibilities included: ? Ensuring proper cash handling policies were being followed ? Conducting inventory once a week ? Managing the spending on office supplies/repairs/crew scheduling ? Crew scheduling/ OT approval ? Ensuring food was cooked properly/maintained at the proper temperatures.