Jacqueline Oakley: in Los Angeles, CA

• Developed, drafted, and edited compelling communications content, including media pitches, editorial stories, project pages, and news releases • Reviewed and edited narrative technical content for clarity, consistency, and alignment with Arup’s in-house style guide • Maintained and updated public relation materials and databases, including media lists, coverage reports, and briefing notes • Researched and coordinated upcoming conferences and PR opportunities • Worked side-by-side with PR and technical communications team

• Utilized softwares, "Gather Content" and "OmniUpdate", to migrate thousands of pages of content that included text copy, PDFs, images, and links for the creation of client's new website • QA to ensure all content is accurate and links work • Proofread for spelling, grammar, and punctuation errors and maintained proper spacing and font size related to the overall design of each webpage • Reviewed and tracked deliverables in spreadsheet that was shared across migration team. • Performed work remotely from a dedicated home office and attended weekly status calls via “Zoom” to review progress and maintain strong communication.

Shadowed Account Executive and completed a number of different department jobs, daily tasks, and projects with many of Civilian’s valued clients. Specific Client Experience: • San Diego & Imperial Counties Community Colleges Career Education Marketing Campaign: -Reviewed website, creative, and media planning briefs and attended client marketing committee meetings and weekly status calls -Coordinated a 6-day, 10-location community college photoshoot for use in assets across the regional marketing plan -Reviewed and tracked all labor and hard costs on a monthly basis via Workamajig • San Diego Metropolitan Transit System (MTS): -Researched and vetted trademarks, and organized an agency and client brainstorm for a rebrand of one of their products • LiveWell@Work: -Scheduled and organized participants for key informant interviews • San Diego Association of Governments (SANDAG) & FasTrak Toll Road’s 5-Year Marketing & Communications plan: -Helped facilitate and attend SANDAG Focus Groups to acquire insights from 125 South Bay Expressway and I-15 Express Lanes' users for a new web portal communications plan • Mission Hospital: -Analyzed teen substance use data and developed graphs to aide in client review