Jaime Anaya: in Garden Grove, CA

Determine the best logistical solutions to move goods whether it be via Air, Ocean or Over-The-Road including Imports and Exports for our current and perspective Clients throughout the world. Obtain real-time, date sensitive Quotes from our current roster of Carriers to give our Clients the absolute best rates possible with the shortest transit times while taking margins into account. This also includes warehousing goods for distribution per our clients production and distribution schedules. Respond to any incoming inquiries in a timely fashion, ensuring that the current or perspective Client in question is kept up to date with the proper information. Build Quotes, Consolidations and Shipments in our industry specific software system CargoWise while ensuring the integrity of all data entered. Track and trace all open shipments from initial loading of the goods through final delivery, resolving any issues that arise during transit. Invoice completed shipments while ensuring that all Fin

Assist the sales team with managing carrier information while ensuring the accuracy of load information within the customized software system Navisphere. Track and trace domestic shipments, make pickup/delivery appointments, and communicate daily with carriers and sales representatives to ensure on time departures/arrivals of loads. Source the best rates for carrier pickup’s and deliveries ensuring the fastest transit modes at the best possible rates available. Book Expedited shipments via commercial aircraft or Exclusive Use Vehicles or Over-The-Road trucks, ensuring these hot shipments are delivered on time and with no issues. Plan and book shipments while determining their best mode of transportation, taking into account transit time, mode, cost and company margins. Provide exemplary customer service to our customers and carriers on a daily basis to ensure all loads are moved on time. Maintain a great relationship with our customers and carriers to help build future business.

Reorganized all invoicing procedures, restructuring and streamlining the invoicing process effectively cutting down the time that jobs are billed and invoiced to the customer effectively increasing company cash flow. Issued monthly invoices for all retainer clients, ensuring that they are up to date on payments and proper time is credited to their account at billing. Issued all credit and debit memos to clients. Issued all finance charges and statements for clients that are past due on their payments, escalating no payment clients to our collections agency. Conducted research when related to a specific clients project, billing my time as an Associate based on the project at hand. Restructured and maintained all client Service Agreements, ensuring that they are up to date and all terms are met according to the signed agreement. Answered and routed all incoming calls, filtering important calls to the necessary Associates. Maintained and organized all information in QuickBooks, ensuring t

Maintained 9 different investment properties in Palm Springs, CA, Rancho Mirage, CA and Rancho Santa Margarita, CA. Acted as the sole contact and property manager, ensuring all properties are producing expected cash flow. Consistently sought investment opportunities, expanding on the number of current properties owned. Actively searched the MLS System and used various contacts to connect prospective buyers with available properties. Completed all paperwork in relation to selling, buying and financing properties. Listed properties for sale according to the clients set terms; including marketing and showing of properties to prospective buyers. Communicated with other Real Estate Agents considering offers, loan companies, and escrow companies to get all paperwork and transaction information in order.

Coordinated all foreign shipments via air and ocean with freight forwarders and Customs Brokers to ensure an optimal timeline for customs clearance and delivery to U.S. and foreign customers. Participated in daily meetings to review all open orders, ensuring shipments that were shipped via air, Ocean or drop shipped were on time to cover open orders by their cancel date. Significantly reduced the number of charge backs received from customers by implementing accurate tracking and streamlined shipping techniques, increasing the margins on orders. Implemented documentation procedures eliminating all delays related to paperwork errors. Involved in all aspects of the payment process whether payment was made via wire transfer or letter of credit. Confirmed letters of credit drafts and presentations for release to ensure correct terms are adhered to by all involved parties. Submitted and confirmed all wire transfers for funds received and sent. Audited all shipping invoices and approved Crea