Jake Rivera: Specialized Sales Consultant in Chino, CA

• Protected physical assets of store by assisting with audits, routine cycle counts and physical inventory to maintain optimal performance levels. • Compiled weekly monetary reports and records for store managers. • Performed, supported, and supervised store opening and closing procedures including bank deposits and securing store. • Partnered with store leadership team to learn and understand all management processes and reports. • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers. • Sought new ways to improve metrics by partnering with Store Manager and Assistant Store Manager. • Fostered service and selling culture to exceed customer expectations and build enduring consumer relationships. • Taught junior employees how to meet operational and sales goals with proactive strategies.

• Exceed sales goals by leveraging strong customer service and relationship marketing skills. • Collaborate with fellow sales team members to achieve group targets, frequently exceeding sale goals. • Increase revenue by skillfully upselling and closing customer sales and driving product benefits around client needs. • Demonstrate products in effort to show potential buyers benefits and advantages and encourage purchases.

Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices. • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items. • Sold various products by explaining unique features and educating customers on proper application. • Offered product and service consultations and employed upselling techniques. • Collaborated with fellow sales team members to achieve group targets, frequently exceeding sales goals.