Jameel Thompson: Operations Project Manager - USA in Studio City, CA

Talented professional with over 17 years of progressive accomplishments integrating executive initiatives in diverse supply chain management environments. Strong strategic planner, problem solver, and persuasive leader committed to managing multifaceted operations and projects while consistently delivering desired results and contributing to revenue producing activities. Operations Project Manager - USA NRI Distribution Los Angeles, CA - Oct 2019 to Present • Established project plans for Onboarding of all US new clients through the three stages on implementation - design, development phase, and launch. • Partnered with subject matter experts across departments to gather knowledge and requirements in order to identify scope, outline the project plan, execute, and test within the agreed upon schedule, and manage deliverables. • Created project plans for onboarding of new clients through the three primary stages of implementation - design, development phase, and launch. • Coordinated with internal and external stakeholders to gather requirements, project plans, scope and delivery timelines • Managed the resource and capacity plan for in-process projects • Drive projects to completion and close-out within a defined schedule while adhering to scope, timelines and level of effort estimates

Facilitated company growth while providing P&L improvements, establishing/building/growing client partnerships, and strategically implementing continuous improvement initiatives. • Single Point of Accountability for up to 55 clients, while reporting directly to Regional Director of Operations. • Develops and maintains operational plans which include Staff Planning, Reduction of production costs, KPI reporting, Operational excellency, Forecast and Inventory Planning, Client Satisfaction, and meeting Company financial objectives. • Ensures highest quality and delivery of commitments are met within budget. • Manages the performance functionality of WMS to drive efficiency. • Responsible for financial analysis of the operational expenses. • Thorough experience on proprietary WMS systems; utilizing full functionality including Augmented Reality picking handhelds & Direct RF handhelds.

Accountable for effective leadership of Customer Service, Order Fulfilment, Inventory Planning, and Inbound/Outbound Logistics Routing and Vendor Compliance departments • Coordinated activities across multiple facilities and suppliers to obtain optimum production. • Reviews daily production and operating reports while directing the resolution of operational and customer service problems to ensure minimum costs and prevent operational delays. • Thorough experience on proprietary WMS systems; utilizing full functionality including Augmented Reality picking handhelds & Direct RF handhelds. • TMS experience to include management of inbound and outbound loads, and KPI management. • Determines responsibilities of assigned organization and staff positions to accomplish business objectives. • Interviews, hires, and manages performance of employees. • Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations.