James Wyno: Store Manager in La Jolla

Buyer ? Responsible for operations, inventory control and personnel for a 1,200 sq. foot showroom. ? Hired, coached, trained and developed a staff of 2 to 7 employees depending on season. ? Generated $350,000 to $400,000 in annual sales volume. ? Implemented and facilitated a customer service training program. ? Conducted bi-annual inventories utilizing hand held devices and coordinated computer systems for uploading information to the corporate headquarters.

Provided exceptional service in a commission based sales environment

? Responsible for department sales volume from $2.5 to $4 million annually ? Coached, trained and mentored sales team of up to 15 associates to achieve personal and department sales goals ? Promoted salespeople to assistant and department management roles ? Merchandised department ? Created, organized, and executed special events to drive sales volume ? Focused on inventory control ? Manager in Charge of store acting on behalf of the store manager ? Facilitator for "Selling is Service", training employees as well as other managers in selling techniques and exceptional service

Tacoma, WA March 1998 to September 1999 ? Men's Clothing Manager, Men's Furnishing Manager, Men's Fragrance Manager, Men's Furnishings Salesperson