Jameson A Giamo: in GORHAM, NH
Jameson A Giamo
GORHAM | United States
Skills
No information
Interests
backpacking
Encouraging others to pursue their passions
Industries
Fishing
Lifestyle
Outdoor
Work experience
Newport Vessels
Customer Service Agent | 06/2020 - 11/2022
Dealer Sales:
Generated leads, made cold calls, and sold to new dealers through email campaigns.
Serviced existing dealers through monthly calls.
With the VP of Sales, executed a discount on motors yielding $100,000 in sales.
Community Manager:
Worked with existing ambassadors to receive digital content.
Sought out new ambassadors through in-depth research.
Wrote new contracts, met with new ambassadors and negotiated terms.
Customer Service:
Resolved 15,000+ tickets in Zendesk with excellent customer service, wrote 78 articles for our new Zendesk Support Page, and built 26 macros.
Diagnosed 680+ warranty claims as head of the warranty department.
Grew our Google Maps Listing from 3 stars with 2 reviews to 4.9 stars with 73 reviews.
Eastern Nazarene College
Resident Assistant | 08/2019 - 05/2020
- Opened and closed the store by handling cash deposits and alarming the store.
- Worked with the store manager on sales sets, displays, and managing product inventory.
- Provided excellent customer service while managing high-need customers with tact and care.
- Built rapport with customers and coworkers.
J and J Materials Corp
Inside Sales Rep | 02/2018 - 09/2019
- Generated $1,300,000 in sales in 18 months
- Developed productive service-oriented relationships with homeowners and contractors
- Educated customers during the sales process to meet the desired outcomes
- Updated Google Maps with 80+ photos that effectively displayed our showroom and product line creating over 113,000 views as of December, 2021.
Eastern Nazarene College
Resident Assistant | 08/2015 - 05/2017
- Helped students with their academic, social, spiritual, and professional development.
- Planned, coordinated, and executed creative and engaging events to build community.
- Supported students through difficult situations, resolved conflicts and managed crises.