Jay Robinson: Sales Associate in Lake Forest, CA

Jay Robinson

Sales Associate
Lake Forest | United States
Skills

No information

Interests
Computers and cameras
Industries
Creative Agencies
Tech
Health & Fitness
Work experience
Image The Home Depot

The Home Depot

Sales Associate | 02/2015 - Current

Assist Customers with question. Sale of home products and services. Restock products.
Image Creative Resources Technology Group

Creative Resources Technology Group

Tech Manager | 08/2004 - 10/2014

Managed and worked the help desk. Managed Calendar (for onsite work). Monitor Customers site for issues.
Image Smith Micro Software Inc

Smith Micro Software Inc

Customer Service Manager | 10/2005 - 05/2013

Managed three teams: Wireless, Graphics, and Consumer. Grew the Support/Technical/Sales teams from 2 employees to 15 Reduced Dropped calls to .015% from all time high of 98% Add Chat to help service the customer base Supported enterprise wireless products for customer like Verizon, T-Moble, SPRINT, AT&T etc. customers within a hour
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