JAY SMITHER: in Winnipeg
JAY SMITHER
Winnipeg | CA
Skills
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Interests
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Industries
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Work experience
Johnston Equipment
Territory Manager | 12/2018 - 03/2020
Duties & Skills:
Responsible for expanding market share an revenue wihin my assigned
territory. Generate new business and develop value added solutions for
existing customers. Continuously review performance with existing clients
to ensure satisfaction. Identify and close additional opportunities & businesses within existing accounts. Maintaining and managing a sales funnel while continuously improving sales targets.
Driving Force
Branch Manager | 11/2015 - 12/2018
Duties & Skills:
Directing all operational aspects including distribution, customer service,
human resources, administration and sales in accordance with the company's
objectives. Providing training, coaching, development and motivation for
Driving Force personnel. Developing forecasts, financial objectives and business plans. Develop forecasts, financial objectives and business plans while meeting goals and metrics. Manage, budget and allocate funds
appropriately. Responsible for purchasing and maintaing all vehicles on
fleet. Locate areas of improvement and propose corrective actions that meet
challenges and leverage growth opportunities Share knowledge with other
branches and headquarters on effective practices, competitive intelligence,
business opportunities and needs.
Sandman Hotels & Suites
General Manager | 06/2010 - 11/2015
Duties & Skills:
Responsible for managing all aspects of the business including financial
performance, reservations and customers' enjoyment of accommodation,
conferences, review and negotiation of all supply agreements, sales and marketing, human resources, and maintenance of the property. Provides a
professional image at all times through appearance and dress.
Customer Service:
Management of superior customer service of the entire organization to
ensure an amazing guest experience. Responds quickly to guest requests and inquiries in a friendly manner.
Sales & Marketing:
In conjunction with executive team, responsible for the general promotion of the hotel including sales and marketing.
Financial Management:
Management of all sources of revenue and expenses including
accommodations, housekeeping, food & beverage, property maintenance and other departments. Ensures all departments are profitable and maintain
strong working relationships. Responsible for all financial controls (accounting
system, reporting to Executive, reservation systems control, inventory
management, payment processing, etc.) Create annual strategy to meet
budget requirements and benchmarks throughout the year. Maximizes room
revenues by; anticipating and planning for market shifts; participating in appropriate and local sales/marketing programs.
Human Resources Management:
Management of human resources functions of the resort by controlling
turnover, motivating employees, focusing on employee development and retention and conducting regular employee meetings. Responsible for
recruitment of top quality staff.
Product Quality:
Ensures that product quality standards are met in all areas of the resort as it
relates to the appearance, levels of maintenance and cleanliness. Ensures the
daily quality and quantity, safety, punctuality, cleanliness, appearance, and guest satisfaction of the hotel's restaurant, lounge and function space.
Property Management:
Responsible for overseeing property, building and equipment maintenance and repair to ensure hotel is kept in excellent condition.
Compliance with Policy and Applicable Law:
Promotes and follows company and hotel philosophies, policies and
procedures by utilizing effective communication skills with employees and
guests. Ensures the hotel is in compliance with all federal, provincial and local laws, including adherence to the MB Health and Safety Regulations.
Ensures a safe and secure environment for guests, employees and hotel
assets by implementing and maintaining loss prevention and safety policies and procedures. Other responsibilities as defined by the VP of Operations.
OLD DUTCH FOODS LTD
Director of Training and Development | 03/2002 - 07/2010
Human Resources
Duties & Skills:
Responsible for hiring, training, scheduling and developing sales
representatives, route sales associates and weekend merchandisers for
Manitoba, Saskatchewan and Northern Ontario. Implementing policies and procedures under the Manitoba Legislative. Developed and implemented
5-step selling program, 'DUTCH' for all sales employees and independent
distributors.
Sandman Hotels & Suites
Director of Sales | 07/2008 - 06/2010
Duties & Skills:
Responsible for targeting new sales opportunities, nourishing existing
corporate relationships. Prepare sales proposals to clients incorporating
clearly defined terms and conditions, while establishing an effective sales call
cycle for key customers, partners and contacts. Maintain a clear line of
communication on sales commitments to Hotel/Chain Operations. Work to
achieve agreed goals and objectives. Able to communicate information and ideas clearly, working in a fast-paced environment handling everyday
situations quickly and effectively.