Fashion

IT/IS Administrator

IT & Technology

Results-focused and versatile IT professional with proven experience in management of daily IT network operations, development of strategy, ensure integrity of data, proprietary, intellectual, and information security and access management. Detail-oriented leader and creative problem solver with demonstrated success in conducting workshops to provide training and User Guides that are easily understood to non-technical users. Collaborative and highly motivated project leader with excellent communication and interpersonal abilities to build rapport with clients, staff, and other key stakeholders to identify and resolve issues, ensure operational efficiency, and positive customer relations.

Manage daily operations and support for company-wide IT network services including assessment and reporting of operational status, performing backups and restores to maintain operational efficiency.

Key Achievements:
     •  Oversee information security and access management to ensure the integrity of all proprietary information, intellectual property and other corporate data.
• 	Provide leadership for compliance with all software licensing agreements, ensure technology certificates and documents are reviewed, updated and processed accurately including: product registrations, SSL certificate, maintenance agreements, and service contracts related to technology operations and services.
• 	Lead routine preventative maintenance on hardware and software, troubleshooting of workstations, software applications, phones, printers and other technology related hardware and software.
• 	Perform routine administration of network operations for addition and termination of users, assignment of rights and access, resetting of passwords, establishment of email access, or other related support.
• 	Technical Trainer and Advisor for users with regular training workshops and development of user guides for users to ensure user knowledge and understanding.
• 	Key Participant in annual Service Organization Controls and Audits for financial and security compliance.

• Oversaw daily maintenance of network infrastructure including daily tape backup of all data; and provided support for various office applications and operating systems.
Key Achievements:
• Managed purchase and configuration of all new systems; maintenance and monitoring of software and service subscriptions and the Exchange server; maintained and configured Blackberry Server and cellular phones; plus Nortel phone system.
• Provided response and support for all Help Desk requests and user problem resolution.

IT Administrator

• Managed daily operations for network IT services including assessment and reporting of operational status, performing backups and restores to maintain operational efficiency.
Key Achievements:
• Designed, developed and managed company website including development of back-end MySQL database to interact with website user requests to store new orders and update profiles.
• Managed MS Exchange server and MS Windows Servers including software and internal programs; configured and maintained Avaya phone and voicemail system; PBX system; and conducted daily backup schedules and preventative maintenance of company tape and CD backups.
• Managed front-line support for company products; responded to end-user inquiries with identification of the problem corrective actions to resolve issues; installed and setup hardware and software.
• Trained new employees and performed audits to ensure operational efficiency.

IT Systems Administrator

Find out detailed information about Jayvee Gustilo, IT/IS Administrator in Colton, CA

Jayvee Gustilo: IT/IS Administrator in Colton, CA

Jayvee Gustilo

Mt. Sierra College