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Listening to and playing music

Writer/Copy Editor

Other

Objective: A marketing or communications position utilizing strong written and verbal communication skills and attention to detail.

Clients include UrbanBound.com, the University of Minnesota Duluth, and AbleNet, Inc.
•	Develop topics and research to write Denver local interest guides for UrbanBound.com.
•	Wrote biographical articles on prominent UMD alumni based on direct interviews, highlighting personal/professional achievements and contributions to the University, by set deadlines.
•	Edited AbleNet projects on fast-paced production timelines for mechanics, consistency, and adherence to standards:
­	Curriculum product pre-sale web copy.
­	Mathematics curriculum case study packaged as a marketing collateral piece targeting educators.
­	Literacy curriculum teacher’s guides and student materials.
­	Special education testing materials adapted from Minnesota Department of Education (MDE).

•	Sought out opportunities to apply advanced knowledge of Microsoft Word, Excel, and Outlook to create and implement customized forms, spreadsheets, and calendars for increased efficiency. 
•	Managed multiple simultaneous care scheduling and coordination tasks in collaboration with direct care, social services, administration, and marketing teams, promoting efficient, client-focused action.
•	Exercised extreme attention to detail when transcribing physician orders into PointClickCare system, both in clarity of written instructions and mathematical accuracy of medication doses.

Health Unit Coordinator

•	Directed agency social media presence, researching to generate daily brand-enhancing content to maximize public engagement and monitoring competitors to assess best practices and opportunities.
•	Designed, wrote, and edited e-newsletter in Adobe InDesign and Microsoft Publisher to promote positive stories of outstanding team members, integrated with agency voice and branding.
•	Expanded contact network and cultivated relationships with business leaders and influencers through outreach and public presentations, leading to 400% increase in agency client base in less than a year.
•	Updated Alliance website content to ensure clarity, consistency of voice, spelling, grammar, etc.

Business Development Manager

•	Developed and wrote content for internal sales newsletters and external direct mail and email campaigns focusing on special education industry news, upcoming events, and current promotions.
•	Maintained constant phone and email interaction with school district contacts and independent sales reps nationwide to coordinate trade show activities, provide order support, and schedule training.
•	¬Collaborated with Marketing and CS teams to create post-sale product support PowerPoints for use by independent reps, including detailed speaking notes and animations to illustrate product features.
•	Analyzed data from Sage ERP X3 to track year-long sales activity by territory, with external data points applied in Microsoft Excel to create customized metrics for reports to CEO and VP of curriculum sales.

Sales Training and Product Support Coordinator

Temporary Position through GradStaff
•	Utilized effective professional phone communication to conduct market surveys in the United States, Curaçao, Fiji, Sint Maarten, and Guam, negotiating language and cultural barriers.
•	Tracked outcomes of call attempts, using attention to detail to identify any potential callback or additional contact leads and maximize number of surveys completed. 
•	Assisted in market report generation by performing secondary online research, processing Qualtrics survey data in Microsoft Excel and PowerPoint, and proofreading report presentations.

Survey Research Assistant

Temporary Position through GradStaff
•	Wrote, edited, formatted, and proofed workflow instruction documents for medical technology orders, intranet wiki content, and email correspondence templates, ensuring clarity and consistency.
•	Prepared sales orders using Microsoft Dynamics CRM, Word, Excel, Outlook, and Adobe Acrobat.
•	Organized team meetings for collaborative review and editing of workflow documentation.

Strategic Partner Sales and Support Engineer

•	Edited and designed print marketing collateral using Adobe Creative Suite and Microsoft Word, distributing through direct mail and personal networking.
•	Coordinated community events for 501(c)3 nonprofit, simultaneously running promotions and fundraising drives in collaboration with business leaders and association partners.
•	Photographed service events and festivals for use in public relations materials.

Marketing Research Assistant (Intern)

Find out detailed information about Jeffrey Dezelske, Writer/Copy Editor in Denver, CO

Jeffrey Dezelske: Writer/Copy Editor in Denver, CO

Jeffrey Dezelske

University of Minnesota Duluth