Fashion

Over 8 years in retail management for both apparel and cosmetics. I have helped open and grow two multi million dollar store locations, and used my talents in visual merchandising to support those business. I am hardworking and very dedicated to making the client experience the best possible. I have managed teams of over 50 people, and helped develop and support then to get them to the next levels. 

Successfully opened a brand new multi-million dollar Sephora location. 
Trains and mentors new associates on visual merchandising.
Answers customers’ questions and addresses problems and complaints in person and via phone.
Maintains visually appealing and effective displays for the entire store.
Collaborates with other associates to give exceptional service throughout the entire shopping and purchasing experience.
Balances the needs of multiple customers simultaneously in a fast-paced retail environment.
Plans events and executes said events for the store.

Visual Lead 

Managed operational functions of the store.
Improved sales by effectively guest servicing each client.
Updating brands with new fixtures and signage when new products arrive.
Addressed customer inquiries and resolved complaints
Collaborated with management to make decisions about staff promotions and demotions.
Reorganized the sales floor to meet company demands.
Managed payroll efficiently and scheduled associates.
Trained staff to deliver outstanding customer service.

Associate Manager of Operations 

Specialized in visually updating the store through displays and merchandising.
Oversaw cashiers and their daily assigned tasks.
Provided guest service to customers.
Employee of the month 3 times.
Consulted with customers on the latest styles and trends.
Processed shipments and maintained organized stock shelves.

Visual Merchandiser/ Lead Cashier 

Find out detailed information about Jenna Konovalov,  in Seal Beach , CA

Jenna Konovalov: in Seal Beach , CA

Jenna Konovalov

Golden West College

Mater Dei High School