Jennifer Usi: Customer Support Representative in San Francisco, CA
Jennifer Usi
Customer Support Representative
San Francisco | United States
Skills
No information
Interests
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Industries
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Work experience
High Speed Productions
Customer Support Representative | 02/2022 - Current
Provide, on average, up to 200 written responses to customer inquiries per week in a
timely manner
Facilitate communications between company and third-party vendors on a day to day
basis to help maintain brand image and cultivate an ongoing business relationship
Primary liaison between customers and company
Care.com
Nanny | 01/2021 - 12/2022
Assist families with day to day household management
Provide care for children ages 1-11, including enrichment activities that facilitate in learning and development
Daily socialization and recreation
Creating strong bonds with all members of the family
In-n-Out Burger
Associate | 02/2017 - 06/2021
Interacted face to face with customers and successfully met customer needs
Trained over 30 entry-level associates in customer service, efficiency, and sales
transactions
Collaborated with fellow shift leaders to ensure proper delivery of products to customers