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Sports Management professional with over 7 years of sport experience.  Experience ranges from Collegiate, Professional to International Sport Events. 

Background spans from event operations, community relations, partnership activation, media relations, ticket management, broadcast operations, facility management, spectator services, team management and more.

•	Oversaw access control, ingress/egress routes, mobility assistance plans, seating area management and detailed circulation area contingency plans.
•	Lead on the World Games Los Angeles 2015 Spectator Guide
•	Managed Spectator Services at USC Hub that included 5 venues;  Aquatics, Athletics, Basketball, Festival and the Healthy Athletes program
•	Assisted in the managing of Spectator Services during Opening and Closing Ceremonies. 
•	Planned, managed and implemented a high level of customer service to all spectators of the Games 
•	Managed all spectator web content with proficient understanding of the CMS program
•	Recruited, trained, and managed paid staff and volunteers with knowledgeable background of Salesforce
•	Liaison and contact for on-site contract security at across 3 sport venues and 2 non-sport venues
•	Developed and implemented access control training plans for volunteer workforce
•	Supported in the arrival and departure of over 6,000 delegation members

Spectator Services Hub Manager

•	Coordinated and organized National Team training camps domestically and internationally
•	Oversaw and maintained a major budget for each training camp facilitated
•	Primary contact and liaison for U.S. National Teams with onsite hospitality and logistics
•	Communicated effectively with international groups to create successful events
•	Managed both player and staff members itineraries including international travel and day to day scheduling

National Teams Coordinator

•	Lead support for Tiger Jam auction package solicitation, organization and event preparation
•	Assisted in securing over $400,000 in auction item revenue
•	Planned, Coordinated and Executed Executive Women’s Day at the AT&T National
•	Liaison for Celebrity Pro-Am at the Northwestern Mutual World Challenge
•	Tracked distribution and delivery of all credentials for World Challenge tournament
•	Executed details of contractual agreements and internal ticket requests
•	Provided reports on contract fulfillment, sales reports and box office reports

Events Intern/World Challenge Ticket Intern

•	Helped facilitate the execution of partnership contracts through game day events
•	Aided broadcast affidavits on a weekly basis
•	Maintained key sponsorships through guest service and customer interaction
•	Assisted and facilitated player appearances

Partnership Activation Intern

•	Aided and Shot weekly video for the online website and YouTube channel
•	Set up and maintained Livestrong stadium for up to 19,000 people
•	Shot game day video footage and post-game interviews

Operations and Broadcast Intern

•	Prepared facilities and guest services for game day operations for up to 72,000 spectators 
•	Assisted with the hospitality of game day officials and visiting teams 
•	Assembled and distributed credentials to Arkansas Athletic Department
•	Managed the welfare and communication with a large group of volunteers

Event Management Intern

•	Responsible for processing donation requests, responding to and fulfilling approved requests
•	Coordinated mascot appearances, scheduling and invoicing
•	Assisted with complimentary ticket programs which oversaw distribution of over 20,000 tickets

Community Affairs Intern

•	Corresponded with media to provide game statistics
•	Wrote and published multiple feature articles for game day programs
•	Directed media to athletes interviews on a weekly basis

Media Reations Student Assistant

Find out detailed information about Jenny Higgs,  in Long Beach, CA

Jenny Higgs: in Long Beach, CA

Jenny Higgs

California State University Long Beach

University of Arkansas