Jeremy Luedtke: Regional Manager, Amazon Transportation Services in Oregon City, Oregon

Store Operations Manager – Flagship Locations, 2017-2018 Talent Manager – Oregon-Idaho Markets, 2016-2017 Business Analyst, 2013-2018 Operations Manager – Retail Real Estate & Development, 2016 Technical Support Manager – Oregon-Idaho Locations, 2013-2015 Sales Manager – Oregon-Idaho Locations, 2010-2012 ➤ Hand-selected for Interim Operations Manager of the Direct Sourcing Team within Retail Real Estate & Development at Apple headquarters. Managed critical project team in developing a commodity resources software tool for global sourcing. ➤ Built the organization’s B2B channel serviced at the retail store level that generated $100M+ in yearly sales. Built relationships with exporters, created a secure web-based ordering system, and built and trained new sales force. ➤ Turned around supply chain teams in Flagship locations. Coached and mentored teams that reduced turnover by 50%. ➤ Drove development and implementation of talent acquisition strategies for the highly competitive Oregon-Idaho market. Organized more than 24 hiring events, led the creation of a consistent pipeline of talent leads, and collaborated with Human Resources to communicate the organization’s value and culture to secure critical talent. ➤ Elevated customer satisfaction scores by 10% across multiple locations, including the highest-volume location on the West Coast. Leveraged NPS to improve customer experience and implement development plans for Genius Bar team members that increased turnaround timeframe and success rate on first repairs. ➤ Grew quarterly sales from $1M+ to $3M+ for 3 stores in Oregon. Built relationships with exporters, trained staff on understanding and identifying the Apple customer, and guided team in fueling sales of full-price iPhones. ➤ Established relationships with Top 40 U.S. exporters. Collected market data and produced weekly reports for executives that led to minimizing costs and streamlining iPhone production planning, logistics, and warehousing operations.