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Jessica Firey:

Jessica Firey

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United States
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Activity
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Work experience
Image Under Armour

Under Armour

Photography Production Specialist | 09/2014 - 08/2017

Assisted in the management of eCommerce Photo Studio production to ensure that all global and wholesale partners had successful seasonal launches. Coordinated the communication between the photography vendor and production team to ensure all relevant product information was effectively utilized in the production process. Demonstrated strong Excel skills to compile data and to report on image status and projections. Collaborated cross functionally with Merchandising, Design Teams and Photography Vendor to ensure creative and styling directions were adequately represented in all product imagery. Managed all on-model photoshoots, built shot lists and made decisions on prioritization based on business need and urgency. Led all pre-production meetings and managed creative brief submissions for all editorial photography projects Worked closely with manager to identify improvements of current work flow to boost productivity Demonstrated extensive knowledge of SAP to obtain, track and return
Image Under Armour

Under Armour

Retail Sales Associate | 07/2013 - 10/2013

Utilized expert product knowledge to provide recommendations to suit customer needs Delivered exceptional customer service to build customer relationships and to promote sales Worked closely with management to provide ideas for growth and improvement Maintained appearance of product presentation area
Image Under Armour

Under Armour

Customer Service Representative | 08/2011 - 06/2013

Promptly answered telephone, email and chat inquiries from customers Demonstrated empathy with customers in response to a range of complaints and inquiries Displayed extensive product knowledge to answer customer questions and produce sales Consistently received high scores on Customer Satisfaction Surveys based on excellent communication and resolution skills
Image Breakaway, Ltd.

Breakaway, Ltd.

Administrative Assistant | 08/2010 - 08/2011

Greeted guests and promptly answered telephone calls and emails Managed resume/recruiting spreadsheet for potential employees Processed expense reports for CEO and management Booked hotel and air travel arrangements Organized file for employee vacation requests
Education history
Image College of Charleston

College of Charleston

Bachelor of Arts | 2005 - 2009

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1501 Lincoln Blvd.#1014 Venice, CA. 90291