Assisted in the management of eCommerce Photo Studio production to ensure that all global
and wholesale partners had successful seasonal launches.
Coordinated the communication between the photography vendor and production team to
ensure all relevant product information was effectively utilized in the production process.
Demonstrated strong Excel skills to compile data and to report on image status and projections.
Collaborated cross functionally with Merchandising, Design Teams and Photography Vendor to
ensure creative and styling directions were adequately represented in all product imagery.
Managed all on-model photoshoots, built shot lists and made decisions on prioritization based
on business need and urgency.
Led all pre-production meetings and managed creative brief submissions for all editorial photography projects
Worked closely with manager to identify improvements of current work flow to boost productivity 
Demonstrated extensive knowledge of SAP to obtain, track and return 

Photography Production Specialist

Utilized expert product knowledge to provide recommendations to suit customer needs
Delivered exceptional customer service to build customer relationships and to promote sales
Worked closely with management to provide ideas for growth and improvement
Maintained appearance of product presentation area

Retail Sales Associate

Promptly answered telephone, email and chat inquiries from customers
Demonstrated empathy with customers in response to a range of complaints and inquiries
Displayed extensive product knowledge to answer customer questions and produce sales
Consistently received high scores on Customer Satisfaction Surveys based on excellent communication and resolution skills

Customer Service Representative

Greeted guests and promptly answered telephone calls and emails
Managed resume/recruiting spreadsheet for potential employees
Processed expense reports for CEO and management
Booked hotel and air travel arrangements
Organized file for employee vacation requests

Administrative Assistant

Find out detailed information about Jessica Firey,  

Jessica Firey:

Jessica Firey

College of Charleston