Jihye Jo:

(Tokyo, Japan) March 2019 - February 2020 Japanese multinational plastic engineering components manufacturing company Overseas Sales & Marketing Assistant Manager, Global Sales Promotion Division • Responsible for liaison between customers (Robert Bosch, TDK) and overseas (Malaysia & Thailand) internal members. • Duties primarily focused on global research & marketing from analysis of the customer to the industry situation, resolving quality-related issues, supervising the production schedule to meet the deadline from the customers. • Kept a timely response to related parties and having a presence for forming a positive image for the company. • Translated technical reports from English to Japanese and issue reports and PPT materials, both in English and Japanese. • Developed plans for applications for production lines and liaised with production personnel and developers to ensure that applications are designed to meet requirements.

(Singapore) January 2018 - October 2018 American multinational technology company which develops, manufactures. and sells computer software Credit Collect Executive, Wordwide Online Credit Service Japan • Participated as a member of Asian Pacific's credit collection team with the duty of obtaining timely payments from customers in Japan AR by calling, emailing, or utilizing other communications regarding Microsoft's subscription service called "Office365". • Issued a weekly report showing the overall status of AR delinquency for sales account managers and regional controllers. • Cooperated with overseas teams located in the Philippines and USA for escalating tasks such as a request for a reconciliation.

(Korea, Singapore) July 2015 - December 2017 Japanese multinational electronics and electrical equipment manufacturing company Overseas Sales Account Management, Factory automation Depart & Semiconductor Department • Attended a vendor meeting held by Mitsubishi Electric Thailand which explained global demand trends and the company's procurement plan. And subsequently issued a report for submitting Japan HQ to help correct strategic judgments. • Managed the coordination between Japan and overseas engineers on defective items. • Managed the lead time to meet the customer's request by calling and emailing to Japan HQ. • Gathered technical and functional client requirements and manage those requirements through clear and precise documentation. • Develop plans for applications for production lines and liaise with production personnel and developers to ensure that applications are designed to meet requirements.