B.S. in Apparel Merchandising and Management

Consumer Account Manager

Accounting & Finance

• managing 90 consumer accounts
• organizing/attending all relevant meetings with consumers, their families, school staff and outside service vendors
• coordinating all needed assessments (nursing, medical, psychological/developmental, education or vocational)
• preparing and completing all monthly reports, documentation and paperwork within given timelines
• evaluating quarterly consumer progress plans and reports to ensure all rights are maintained in all provisions of service
• performing as a member of a customer service team in high stress and crisis intervention situations

• coordinating trade show set ups, shipping and travel logistics
• booth merchandising and sales for all trade events, (LA Market Weeks, ENK New York/Las Vegas, trunk shows) managing sample sale events
• management all of products, samples, props and furniture visuals in showroom, window fronts and booths
• sourcing new wholesale accounts and providing line sheets/other marketing materials as needed
• managing accounts, entering POs, providing ETAS, processing RMAs, resolving quality control/cost issues
• receiving, packing, shipping and checking in samples
• managing wholesale section of e-commerce site; creating and communicating strategic wholesale promotions
• managing beauty category sales; creating sales /marketing tools as needed (look books/trend sheets/PO forms/collection brochures)
• hiring and conducting intern training

Wholesale Account Manager/Showroom and Special Events Coordinator

• receiving, processing, picking and scheduling deliveries of POs
• providing post-sales support (issuing RAs, resolving quality control issues, assisting accounting/shipping teams) • managing inventories
• assisting in professional trade event preparation
• responding to a high volume of incoming calls/emails/showroom walk-ins
• processing domestic and international check, cash, credit and wire transfer transactions

Key Account Manager

Find out detailed information about JILLIANA MARQUEZ, Consumer Account Manager in Loma Linda, CA

JILLIANA MARQUEZ: Consumer Account Manager in Loma Linda, CA

JILLIANA MARQUEZ