Joe Niizawa: Project Manager in Huntington Beach, CA

• Manage residential and commercial landscaping projects by obtaining supplies and scheduling labors • Communicate with customers to determine scope of work for non-routine projects • Prepare project estimates, negotiate contracts and pricing with customers and vendors • Provide customer service by addressing all correspondences as needed • Perform monthly cash flow and payroll accounting • Programming and maintaining irrigation systems, timers, and performing minor repairs • Assist in trimming, pruning and tree removal

• Customer Service Representative, Account Representative, and Technical Service Representative. Promoted to the marketing team. • Responsible for managing the cash rebate programs nationwide. Process and maintain all rebate agreements and contracts from distributors, dealers and builders. Requires cross-functional communication between outside sales representatives, accounting and legal team. • Implemented online rebate request form and created policies and procedures to assist in the rebate process flow via Intranet. • Maintain month end accruals for the accounting department for cash rebates and the e-store budgets. Communicate timely updates for cash rebate agreements and payments to ensure proper and accurate accruals are being made on a monthly basis. • Managed various marketing programs, events and Co-op requests with builders, dealers and distributors. • Manage the online marketing e-store with sales reps and outside vendors. • Maintain proper inventory levels of marketing collateral, tools and samples. Online e-store available to our outside sales representatives, dealers and distributors. Communicate with sales and outside vendors to ensure that inventory levels and shipments are updated.

• Responsible for distribution and monitoring of newly originated consumer loan applications submitted thru the website by territory to senior loan officers for initial review. • Coordinate and assist senior loan officers in the loan process to ensure that loans get processed accurately and timely. Verified customer information on loan applications to ensure that all qualifications were met. Maintained monthly sales goals on a consistent basis. • Implemented new declination and exception process for unqualified applicants or pending applications that required additional consumer information. Responsible for consumer and loan officer coordination. Verification that credit guidelines were in compliance.