Joe Puccini: Account Manager in Chicago, IL

• Provide superior client service to 40 corporate accounts through guided trainings, product demonstrations, and onboarding calls. • Actively manage an additional 120 corporate accounts alongside a Senior Account Manager by ensuring continued client usage, proactive resolution of client issues, and assisting high-level executives gain maximum value from their subscription. • Identify, cultivate, and close additional revenue opportunities with HR, Legal, Finance, Total Rewards, and Executive Compensation professionals at some of America's largest, publicly-traded companies listed on the Russell 3000 Index.

• Promoted from the Small Business to Mid-Market sales team in April of 2017 • Generated $294,205.55 in gross revenue by connecting with decision makers through proactive cold calling and strategic email • Acquired 23 net new accounts in 2017 - 2nd most of all 17 Account Executives on the sales team. • Consulted and partnered with Envoy-affiliated immigration attorneys to ensure that clients maintained proper regulatory compliance and continued due-diligence for all in-status employment-based, non-immigrant works visas.

? Positioned solutions as a strategic advantage to over 150 medium-to-large accounts by continuously demonstrating the ability to overcome objections, create buyers, and exceed goals through daily outbound cold calling and email. • Coordinated with technology specialists, advanced engineers, and vendor representatives to assist customers and direct stakeholders with the implementation and long-term management of their information technology needs.

Delivered tactful, detailed revisions and content recommendations prior to the submission of company proposals for various potential clients while providing in-depth issue analysis in coordination with the Government Services team. • Spearheaded and compiled an impactful and relevant weekly media update covering a range of current events and regulatory changes in financial, housing, education, and transportation policy at the municipal, state, and federal level.

• Directed engaging, interactive, and personable tours of the U.S. Capitol building for Illinois visitors on a weekly basis. • Provided clear communication, employed active listening, and clearly articulated the Senator's stance on a range of domestic and international policy issues for Illinois constituents and citizens who called into the Capitol office on a daily basis.