Outdoor

Snow

Surf

Team Sales Manager

Top Management

Key Accomplishments:
• Generated $4 million in Total Sales Revenue
• Average 300 sales per year
• Maintain an active customer base of 225 programs who purchase year-to-year
• Manage a total book of 900 clients, with 75% of purchasing less frequently
• Average a total of 35,000 items sold per year
• 95% customer retention rate
Responsibilities:
• Travel 15% of the time to customers to start the sales process and/or ensure order satisfaction
• Communicate with new and existing customers via email, phone, text, and video conferencing to develop
lasting business relationships
• Use a consultative approach to determine specific needs of every customer in order to help them develop
plans to meet their purchasing needs
• Maintain a partnership with over 40 vendors to provide clients with the best options to meet their budgetary
requirements
• Maintain expert familiarity in product offerings, embellishments, lead times, and limitations
• Facilitate and negotiate multi-year contracts between manufacturers and customers
• Meticulously maintain program information in QuickBase CRM system in real time
• Communicate essential order information to customers in a timely manner to ensure first class treatment
and customer satisfaction

Key Accomplishment:
• Grew Total Sales Revenue from $25,000 in year one to $625,000 in year six, resulting high impact to
company top line sales
Responsibilities:
• Generated 80 new accounts in two years through communication and participation within local community
• Gained a total of 600 accounts through word-of-mouth, company website, and cold outreach
• Consistently reached out to network via e-mail, phone, face-to-face conversations, outside sales functions,
and company website to continue front-line relationships
• Achieved less than 5% account turnover rate through fostering and maintaining trust and rapport
• Consistently kept customer knowledgeable of the delivery schedule for each order resulting in positive
feedback and low account turnover

Team Sales Representative

Responsibilities:
• Effectively trained, motivated, and managed sales associates at multiple locations to support in-store
customer sales
• Seamlessly coordinated outside sales events at various lacrosse venues to generate new sales
• Managed store merchandising plan in alignment with the short and long-term needs of the company to
influence a positive customer experience
• Adapted quickly and reacted positively to urgent customer needs
• Communicated positively and effectively with staff, company directors, and customers

Store Manager

Find out detailed information about Joel Kallas, Team Sales Manager in Aliso Viejo, CA

Joel Kallas: Team Sales Manager in Aliso Viejo, CA

Joel Kallas

Chapman University