Joel Kallas: Team Sales Manager in Aliso Viejo, CA

Joel Kallas

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Team Sales Manager
Aliso Viejo | United States
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Industries
Outdoor
Snow
Surf
Work experience
Image Lacrosse Unlimited, Inc.

Lacrosse Unlimited, Inc.

Team Sales Manager | 09/2014 - Current

Key Accomplishments: • Generated $4 million in Total Sales Revenue • Average 300 sales per year • Maintain an active customer base of 225 programs who purchase year-to-year • Manage a total book of 900 clients, with 75% of purchasing less frequently • Average a total of 35,000 items sold per year • 95% customer retention rate Responsibilities: • Travel 15% of the time to customers to start the sales process and/or ensure order satisfaction • Communicate with new and existing customers via email, phone, text, and video conferencing to develop lasting business relationships • Use a consultative approach to determine specific needs of every customer in order to help them develop plans to meet their purchasing needs • Maintain a partnership with over 40 vendors to provide clients with the best options to meet their budgetary requirements • Maintain expert familiarity in product offerings, embellishments, lead times, and limitations • Facilitate and negotiate multi-year contracts between manufacturers and customers • Meticulously maintain program information in QuickBase CRM system in real time • Communicate essential order information to customers in a timely manner to ensure first class treatment and customer satisfaction
Image Adrenaline Lacrosse

Adrenaline Lacrosse

Team Sales Representative | 10/2007 - 09/2014

Key Accomplishment: • Grew Total Sales Revenue from $25,000 in year one to $625,000 in year six, resulting high impact to company top line sales Responsibilities: • Generated 80 new accounts in two years through communication and participation within local community • Gained a total of 600 accounts through word-of-mouth, company website, and cold outreach • Consistently reached out to network via e-mail, phone, face-to-face conversations, outside sales functions, and company website to continue front-line relationships • Achieved less than 5% account turnover rate through fostering and maintaining trust and rapport • Consistently kept customer knowledgeable of the delivery schedule for each order resulting in positive feedback and low account turnover
Image Adrenaline Lacrosse

Adrenaline Lacrosse

Store Manager | 10/2007 - 06/2013

Responsibilities: • Effectively trained, motivated, and managed sales associates at multiple locations to support in-store customer sales • Seamlessly coordinated outside sales events at various lacrosse venues to generate new sales • Managed store merchandising plan in alignment with the short and long-term needs of the company to influence a positive customer experience • Adapted quickly and reacted positively to urgent customer needs • Communicated positively and effectively with staff, company directors, and customers
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