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Capacity Planning Manager

Project Management

* Responsible for the growth of accounts gross margin and overall volume to increase customer footprint with Coyote
* Oversee the management of shipment pricing and make sure that it is aligned with the current market costs while providing transactional rates based on the market trends in the industry
* Responsible for quarterly project based pricing of large enterprise accounts on Primary, Back-up and spot lanes across the country
* Manage the acceptance and freight costs of the key contractual and transactional business, totaling over 6,000 loads a month of over the road and intermodal freight
* Accountable for educating operations representatives and carrier representatives about the ever-changing transportation market and factors that cause these changes. Teaching and coaching them daily on how these effect their daily routines and jobs.
* Continually tracking the growth of accounts with the use of spreadsheets and running reports
* Presenting information on the transportation current market on a weekly basis to operation team management as well as senior management

* Created and managed a portfolio of 30+ carriers
* Developed an account to be the most profitable account in the C.H. Robinson Rochester office through reputable service, increasing their volume by 570.3%  and their office revenue by 370.8%
* Developed and planned dedicated lanes to obtain consistent business for both our customer and carrier by quoting and negotiating lanes
* Conducted business reviews and face to face meetings with carriers to further develop our relationship as business partners

Carrier Account Manager

* Developed an intricate knowledge of logistics and supply chain
* Conducted needs assessments for customers and proposed solutions to those needs
* Managed customer relationships of 20+ customers on a daily basis
* Took charge of client service issues through the point of resolution
Utilized Microsoft Excel, Word, Outlook on a daily basis

Skills and Program Knowledge
* Microsoft office Suite including Excel, Access, Word, PowerPoint,
* Ability to provide feedback and constructive criticism to team members
* Coaching, empowering and working on the development of team members
* Organizational, project management, multitasking, planning and leadership skills
* Ability to come up with key performance indicators for operating team members
* Strong communication and negotiating skills
* Proficient in Navisphere and Bazooka platforms

Account Executive

Find out detailed information about Joey Wakefield, Capacity Planning Manager in Arvada, CO

Joey Wakefield: Capacity Planning Manager in Arvada, CO

Joey Wakefield