Joleen Talbott: Digital Operations/Marketing and Customer Service Representative in Silver Springs, NV

Supervisor: Kyle Robertson (530)208-8047 • Ensures that the website works seamlessly from the customer's perspective. • Input and monitor SKUs, ensure that all product listings are displaying properly, and verify discount code functionality. • Work closely with the inventory team to ensure that front-end sales numbers match inventory accounting. • Responsible for making sure MAP policies are followed efficiently and correctly for all brands. • Responsible for processing returns and handling customer complaints via email and phone. • Works towards the constant progression of the appearance of the front end of company website.

Supervisor: Deana Davis (775)790-5030 • Keeping track of all inventories, stocking, merchandising and pricing all merchandise that goes out onto sales floor. • Create schedules in advance for all employees. • Supervision of sales associates and part time assistant managers, to ensure a team of amazing sales people. • Demonstrating excellent customer service to create a base of 'regular' customers who continuously return to our store. • Keeping the sales floor and back stock rooms clean and organized so customers are comfortable shopping and there is a seamless flow of merchandise from the stock room to the sales floor so we have the best chances of selling our products.