Jordan Harvey: Assistant Branch Manager in Corona, CA

• Train and motivate a sales team promoting and exceeding monthly goals. • Organize and operate the largest truck rental fleet in the country and market weekly for continued growth. • Manage and build tight partnerships in a business to business stature with long-term and short-term corporate accounts to ensure retention and return customers. • Establish great communication with accounts to fulfill customer needs and deadlines. • Acknowledge my employees as team members to maintain high retention and positive relationships between everyone. • Provide exceptional customer service and won ESQI award for 100% completely satisfied customers month to month and receiving Branch Excellence Award. • Committed and active member of ERAC Diversity Leadership Team.

Trainer, and Bartender • Proven ability to maintain professionalism and poised demeanor in a fast-paced, high pressure work environment. Promoted seven times in seven years. • Was recognized for my strong ability to multi-task, pay close attention to detail, good prioritization skills, and commitment to team and company.

• Managed customer calls and assisted with the day- to-day agency operation. • Adhered to strict deadlines and worked efficiently with the agency staff. • Established great relationships with clients by outstanding follow-up and follow through.