Lifestyle

Streetwear

streetwear

Retail - Merchandising

Digital Stylist

Other

Cross Colours Timeline

As part of an assignment on Streetwear brands, I selected Cross Colours and developed a timeline of their operations. 

Nordstrom History and Culture Training

Developed a training for 12 Nordstrom Investigators and 4 Team Leads to learn more about the service expectations of the company. 

Dynamic and motivated corporate retail professional with several years of customer service experience, who has a track record of solving complex problems to achieve business goals. Team player who possesses a high-level of technological expertise and communicates effectively with people from different backgrounds.

Part of a world-class team that uses in-house CRM software to prepare and distribute style boards based on customer data and gladly chat requests.  

Digital styling requires a comprehensive understanding of body type and sizing, as well as the ability to sell all merchandise under the Nordstrom.com banner by category and brand.

Responsible for reducing a backlog of general digital styling requests, while preparing anniversary sale style boards, facilitating daily customer chat sessions, completing personal digital styling requests, responding to edits, tracking excel data, and providing exceptional service to each and every customer.

One of approximately 13 digital stylists out of 50 who exceeded their volume goal for request a look during the month of May 2025.

Provides quality instruction, engages with approximately 45 students per quarter, and mentor’s students toward desired professional and academic outcomes.

Adjunct Professor

Provides exceptional customer service to 1,000+ Nordstrom employees, vendors, and guests from a variety of different cultural and geographic backgrounds at the corporate HQ by welcoming them into the building and maintaining company safety/security standards.

Developed and delivered a training by agreed upon deadline on Nordstrom history and culture for 12 Corporate Asset Protection Investigators and 4 Team Leads in the recently launched Operations Center to help them understand the service orientation and organizational structure of Nordstrom.

Served as Asset Protection Representative for the Nordstrom Designer Employee Sale (which achieved 100% sell through) and the Nordstrom Designer Jewelry Sale to maintain safety/security standards during the event in the sixth avenue corporate HQ building.

Asset Protection Coordinator

Revitalized the external Department of State website, over the course of 6 months after staffing reductions threatened the outcome of the project by working overtime to edit and streamline detailed submissions from 7 divisions with a 100% acceptance rate enabling project completion by the agreed upon deadline.      

Ensured flight information and hundreds of other important aspects of the Assistant Secretary’s travel materials were delivered promptly, by working overtime when regional military conflict introduced significant uncertainty immediately preceding his departure for the Middle East. 

Liaised with high-level Peruvian delegation, including the Vice President of Peru to generate diplomatic support within the U.S. Department of State for Peru’s bid to join the OECD, when my supervisor couldn’t attend at the last minute due to an important scheduling conflict.

Program Analyst

Liaised with the production and sales teams at Ebbets Field Flannels during the extremely busy holiday season, managing 100+ custom wholesale orders in Microsoft Excel and Asana, completing digital payments, and coordinating samples.

Wholesale Representative

Find out detailed information about Jordan Knox, Digital Stylist in Seattle, Washington

Jordan Knox: Digital Stylist in Seattle, Washington

Jordan Knox