As a student majoring in music business/management at Cedar Valley College, I learned the music industry skills, concepts, and methodologies necessary to manage the legal, financial, artistic, and ethical issues that face the music business professional.

Passionate sales pro driving growth and client success.

Results-driven sales and account manager with over 8 years of experience in business development, client success, and operational excellence. Proven ability to drive significant revenue growth, build long-term client relationships, and streamline processes to enhance efficiency. Adept at leading sales initiatives, training teams, and leveraging technology for strategic success.

•Secured high-profile clients, contributing to a 40% increase in regional revenue.
•Partnered with delivery teams to identify upselling opportunities, resulting in a 15% boost in quarterly client spending.
•Fostered long-term client relationships and achieved a 90%+ client retention rate through personalized service and consistent follow-ups.

Account Executive

•Performed as background talent on television productions, including All American, Interior Chinatown, and The Rookie, ensuring authentic portrayals to enhance scene dynamics.
•Collaborated with directors and production teams to maintain continuity and align with creative vision during filming.
•Adapted to various roles and environments with professionalism, contributing to the seamless execution of production schedules.

Background Talent

•Mastered end-to-end distribution processes, ensuring a seamless flow from receiving to shipping and minimizing delays.
•Developed and executed transport plans that optimized delivery speed, saving the company 10% in operational costs.
•Collaborated with suppliers to set quality benchmarks, proactively resolving potential issues to maintain high standards.

Customer Sales Representative

•Pioneered sales strategies as the first sales hire, laying the groundwork for team growth and success.
•Surpassed sales quotas by over 100% each quarter, consistently ranking among the top performers.
•Enhanced client operational efficiency by conducting tailored software training sessions and support.

•Built and nurtured client relationships by delivering customized shipping solutions tailored to their needs.
•Bridged the gap between clients, carriers, and operations, ensuring flawless coordination and delivery.
•Negotiated mutually beneficial contracts that strengthened client loyalty and streamlined service.

Logistics Sales Executive 

•Identified and cultivated emerging musical talent, contributing to the expansion of the label’s artist roster.
•Led contract negotiations, securing mutually beneficial agreements and fostering strong partnerships.
•Managed production projects from initial concept through to completion, ensuring timely delivery and alignment with artistic vision.
•Produced engaging multimedia content, boosting visibility and shareability across diverse social media platforms.
•Developed and executed targeted social media strategies, resulting in increased audience engagement and growth in followership.

Production Sales Agent

•Sold innovative SaaS retail technology to top-tier global clients, empowering data-driven decision-making.
•Excelled in appointment-setting, leading to recognition as the top sales rep in Q4.
•Orchestrated high-impact events that drove new client engagement and bolstered sales outcomes.

Inside Sales Representative

•Achieved 100%+ of sales quotas and earned recognition as the top appointment scheduler in Q2.
•Delivered compelling webinars and presentations, securing strategic deals and expanding the client base.
•Successfully closed the team's largest enterprise sale during the first month, demonstrating quick adaptability and sales acumen.

•Responsible for overseeing the growth of the office via working with R2's National Sales Team by rating, spot-quoting, and closing leads in the area, as well as doing my own selling.
•Ensured the growth of business by developing, growing and maintaining relationships with current and potential customers in the branch by managing the teams and team members in the Seattle office.
•Hiring, training, and reporting are other responsibilities as Branch Manager. Reports include P&L, year-over-year, and individual performance reporting, among many others.

Branch Manager

•Created and implemented supply chain solutions in a variety of different markets.
•Communicated on customer development within 10 operating branches across the U.S.
•Managed a team of 4 to 6 members to efficiently sale into new business, build customer relations, and meet commission structure.
•Fully trained in programs Citrex, Salesforce, and Microsoft Office/Dynamics.
•Maintained a minimum of 100 outbound calls, 30 emails, and 25 decision makers a day, 9 new customers a quarter.
•Composed weekly report tracking for upper management review via national sales new business pricing, operations contact, and team tracking.

National Sales Team Lead

•Prospected and generated new business leads.
•Developed, maintained and grew customer relationships to create a diverse collection of accounts.
•Worked directly with customers on quotes and negotiated pricing for transportation/traffic needs.
•Managed daily load activities through discussion with customers and carriers to ensure superior customer service.
•Problem resolution, load tracking, and collections.

National Sales

•Conducted accurate and efficient data entry using portable terminals, ensuring timely updates to company systems.
•Applied identification stickers and labels to vehicles prior to auction, maintaining compliance with auction standards.
•Identified and reported transport-related damage to vehicles, adhering to company safety and health protocols to maintain a secure work environment.

Data Entry Clerk

Find out detailed information about Jordan O'Connor, Passionate sales pro driving growth and client success. in Los Angeles, California

Jordan O'Connor: Passionate sales pro driving growth and client success. in Los Angeles, California

Jordan O'Connor