Jorden Mayes: in Encinitas, CA

Oversaw Customer Service Department Main POC for Reps and all In House Accounts Worked with Buyers regarding new product, orders, merchandising and payment collections Point of contact for all Custom/Corporate orders QC all new incoming product. Warehouse and Shipping: (Full cycle) from receiving new product, managing inventory levels and Shipping (wholesale and direct customers). Research Cities and Retailers to identify what stores to would fit our brand. Handled all Customer Complaints, Warranty Issues and Customer Questions Accomplishments: Brought on 15 new Retailers Researched and implemented new online tools/systems to help grow the business (CRM, Website plugins, and organizational tools) Worked with buyers to strategize large orders/future planning *Caught a major manufacturing error before thousand's of units were shipped to retailers.

Responsibilities: Styling Customers Create and maintain customer relationships Opening and Closing Duties Signing up new customers for rewards program Accomplishments: Ranked top 5 in sales out of 30 sales people YTD Sold over 1 million in shoes in two years Gained national recognition for a customer connection campaign

Responsibilities: Receiving and preparing customer orders for shipment Ensure Orders are filled accurately before shipment Worked with obsolete inventory to gather usable parts for future repairs

Responsibilities: Taking and processing orders Checking in on Retailers Researching and obtaining new leads Organization of files through excel Created new marketing strategies Repairs on Sunglasses sent back Accomplishments: Researched and Found an online wholesaler to get rid of back stocked/slow moving inventory to help make room for the next seasons new product.