Joseph Gotich: Store Merchandising Manager in NEW RIVER, AZ

* Developed innovative and creative merchandise displays to drive point-of-sale purchases. * Monitored stock levels and product sales to determine purchasing needs. * Conducted weekly walk-throughs with Senior manager to discuss interior visual displays and store presentation. * Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions. * Established team priorities, maintained schedules and monitored performance. * Used industry expertise, customer service skills and analytical nature to resolve internal customer concerns and promote loyalty. * Optimized store displays and appearance via strategic merchandising.

* Collaborate and Facilitate working relationships and communication between Merchandising, Visual, and the Warehouse * Ensure processes are in place to have product filtered to the floor in a timely and accurate manner * Cleaned and maintained warehouse in compliance with OSHA safety standards. * Evaluated employee performance and conveyed constructive feedback to improve skills. * Monitor and Review staff performance to ensure that process requirements are met * Set aggressive targets for employees to drive company success and strengthen motivation. * Established team priorities, maintained schedules and monitored performance. * Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement. * Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions. * Safety: Maintain staff member performance to confirm proper lifting, loading and machine operating techniques are being used

* Coach, Train, and support staff * Ensure product timelines are met * Hold staff accountable for established processes * Understand workload priorities and direct movement to meet customer needs * Improve, create, and utilize processes to ensure an efficient work environment * Document and conduct performance reviews * Schedule staff to meet business needs * Support company policies and discipline staff as needed * Provide regular feedback and recognition * Inspire a teamwork focused work environment

* Train and educate new hires on safe operating procedures * run monthly and daily reports * retrain operators when a consistent issue arises * ensure that proper safety procedures are being followed * monitor impacts and inspections for all machines * maintain records of fall arrest system components

* Assist assistant store manager with daily operations * Efficiently running the business * Satisfy customers with complaints and issues * Hiring, training, coaching, and developing subordinates * Making critical and informative business decisions * Inspiring a team environment * Managing product from loading dock to register * Ensure subordinates remain up to date on training * Ensuring that customer receive best customer service * Creating a safe environment * Ensuring proper staffing coverage