Joseph Nicholson: US Workshop Manager
Joseph Nicholson
US Workshop Manager
United States
Skills
No information
Interests
Travel
Cycling
Motocross
Industries
Bike
Work experience
YT-Industries
US Workshop Manager | 10/2021 - Current
-Manage workshop staff and requests from marketing as well as customer service
-Test inline items for continued product quality
-Develop an expandable system for staff and organizational flow
-Develop systems to easy workflow and accelerate customer cases and marketing needs
Jenson USA
Component Category Merchant | 05/2021 - 10/2021
-Maintaining Vendor Relations through complete vendor catalog
-Determining component assortment through our catalog
-Worked with Marketing to create a plan and story for the components we will carry
-Set up marketing time lines and goals for product life cycles
Alchemy Bicycles
Brand Manager | 05/2019 - 05/2021
-Assisted in development of new bike models
-Including testing new models for failures and ride quality
-Worked closely with engineer to creat suspension kinematics that fit desired ride characteristics
-Helped determine spec and desired price points
-Responsibility for Alchemy demo program creation and management
-Lead customer service and customer satisfaction for mountain-bike division
-Ensured all orders were built and shipped promptly while maintaining a high quality level
-Managed the Alchemy Factory Race Team
Norski
Assistant Manager & Head Mechanic | 06/2017 - 05/2019
-Maintained rental fleet
-Managed service department and staff
-Placed and organized customer special orders
-Maintained and facilitated new product arrivals
Union Sports Group
Territory Sales Manager | 04/2015 - 04/2016
-Inside sales representative for Royal Racing, Urge Helmets and 7iDP
-Assessed and choose amateur riders for the Amateur Program
-Maintained dealer orders and relationships within territory
-Grew sales 30% within territory