Josh Carrico: Sr. Director, Digital Marketing & E-Commerce Operations in Columbus, OH
Josh Carrico
Sr. Director, Digital Marketing & E-Commerce Operations
Columbus | United States
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Work experience
TOTES ISOTONER INC
Sr. Director, Digital Marketing & E-Commerce Operations | 12/2020 - Current
Responsible for leading and directing US eCommerce business while supporting Canadian, UK, France and Asian
digital commerce. Lead all strategic development, roadmap and execution for eCommerce and digital marketing
initiatives. Own demand forecasting, planning and decisions regarding digital product assortment and inventory to satisfy and maximize consumer demand online. Utilizing data driven insights & KPI's to drive eCommerce
Operations narrative and strategic growth with cross functional partners. Leveraging diverse professional
background, foster and development of partnerships across business operation sectors and executive
stakeholders, as well as multiple external suppliers, to proactively evaluate, recommend and implement
initiatives related to eCommerce sales and operations growth.
RESTAURANT EQUIPPERS INC
Director of E-Commerce Operations | 04/2018 - 12/2020
Responsible for all Digital Marketing and E-Commerce initiatives to support business growth and retention in companies broad merchandising, marketing and branding strategies in omni-channel business. Provide both
strategic and tactical role for all digital commerce and online marketing activities. Determine new operational
value streams which create a culture of operational cost optimisation and continuous financial growth
improvement. Partner with IT and executive leadership to provide strategic technical roadmap for business
growth & enhanced capabilities; including but not limited to E-Commerce, Digital Asset Management, Email
Marketing, Social Media, Paid Advertising, and business strategy growth solutions. Directly responsible for all sales
initiatives, goals, budgets, P&L, and operational metrics.
? Performed studies and data analysis to identify package delivery freight savings and developed effective
solutions, saving at least $73,000 per year in wasted costs.
? Reversed 3 year, double digit, negative E-commerce sales trend within 2 months of joining the company.
? Enabled 280% revenue increase in Paid Advertising (PPC)
? Established E-commerce as the most profitable business unit of the company.