josie levine: in Seminole, FL
josie levine
Seminole | United States
Skills
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Interests
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Work experience
Dr. Ford & Dr. Shukla
Dental Receptionist | 07/2019 - 03/2020
• Scheduled and confirmed patient appointments for diagnostic and consultation services
• Maximized office efficiency by answering incoming calls to provide office information and transfer calls to desired personal
• Pleasantly greeted each patient and offered the desk sheet for easy sign-in
• Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
• Managed a multi-line phone system and greeted all patients
• Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files
• Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files
• Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
• Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies
• Set up appointments for physician visits and procedures using calendar software
Dr. Lora Brown
Medical Receptionist | 11/2017 - 06/2019
• Scheduled and confirmed patient appointments for diagnostic and consultation services
• Maximized office efficiency by answering incoming calls to provide office information and transfer calls to desired personal
• Pleasantly greeted each patient and offered the desk sheet for easy sign-in
• Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
• Managed a multi-line phone system and greeted all patients
• Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files
• Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files
• Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
• Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies
• Set up appointments for physician visits and procedures using calendar software
Saltwater Hippie
Customer Service Rep | 03/2018 - 05/2019
• Promoted products to customers to enhance bill totals with high-profit items
• Balanced daily registers and generated sales reports to support financial and administrative objectives
• Engaged in small talk with over 100 patrons per day to build rapport and earn repeat business
• recruiting new employees
• monitoring sales performance
• enforcing safety policies
• Team leadership and motivation
• Customer service
• Creative marketing and merchandising
• Managing POS software
• Using innovative inventory and merchandise tracking methods to reduce loss and increase accuracy
• organize and arrange schedules
• Traveled for expo’s and show’s
Ricky T's Bar & Grille
Bartender | 11/2013 - 12/2018
• Promoted products to customers to enhance bill totals with high-profit items
• Balanced daily registers and generated sales reports to support financial and administrative objectives
• Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards
• Supported servers by preparing specialty drinks for patrons in all areas of establishment
• Promoted customer safety by maintaining current list of available ride services for inebriated customers
• Recognized VIP customers immediately and provided special treatment, including preferred tables
• Trained several new bartenders per year to increase knowledge of drink preparation and upselling techniques
• Engaged in small talk with over 40 patrons per day to build rapport and earn repeat business
• Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests
• Upsold customers from shelf to premium brands and high-margin signature recipes, driving average sales increases
• Made product recommendations to customers based on preference, food pairings and special promotions
• Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently
• Advertised, marketed and recommended drink options to guests to increase guest satisfaction
• Collected food, wine and appetizer orders from patrons and promoted upsell items
• Checked identification of customers to verify age requirements needed for purchase of alcohol