Julie Halsnoy: in Chesapeake, VA

• Professional of the quarter: 2014 • Project manager for large scale feedback project • Project manager for site internal website and communications project team • Lead, train, develop, and motivate • Foster a team environment through coaching and development to promote the highest level of service and ensure total customer care and satisfaction • International travel to train foreign departments during ramp ups • Drive department performance and deliver on critical performance measures including productivity, efficiency, staffing and quality • Deliver performance feedback, including performance appraisals, developmental action plans, performance improvement plans and disciplinary action • Manage business level metrics and analyze data to identify areas of improvement • Lead process/project initiatives, departmental reports and presentations

• Creation of spreadsheets for district use to further the ease of business administration • Significant reduction of waste via accurate inventory and solid cost control methods • Develop complex operational and financial reports for business analysis and delivery of information to support the setting of long/short-range plans, goals and objectives • Purchasing, manage operating budget to include ensuring hiring practices stay within guidelines while maintaining appropriate staffing levels, inventory level maintenance • Training, development, scheduling, hiring, and supervision

• Training and Service manager: Hiring, training, scheduling, and supervision • Creation of complex monitoring system to ensure accurate training of all employees • Highest regional score on corporate inspection • Creation of a more effective schedule to decrease labor by ten percent