Junting Zhu: in San Jose, CA

• Identified product “target markets” by utilizing detailed market research, specific population demographics, and lifestyle data of the type of customers we targeted. • Improved procedures for updating more than 100 new customers information, greatly reducing related overhead costs • Updated detailed website information for internal financial news while under strict deadlines and heavy workloads, and always above expectations. • Recognized as key member in highly effective market research while proofreading numerous multilingual marketing publications to ensure the highest degree of accuracy • Developed marketing plans that focused on the ways our business was promoted, how to increase our customer base, how to generate profits, and where new growth opportunities could be located. • Created and developed all marketing materials for our trade show booths that generated an increase in sales of 20 %

• Provided expert assistance with administrative work, slashing payroll administration costs 30% by negotiating pricing and fees while ensuring the continuation and enhancements of services • Successfully checked staff attendance every day and was recognized for exceptional work ethic by upper management • Provided superior support for HR to interview more than 30 applicants and trained 3 new record-breaking employees • Integrated numerous software solutions to more effectively compile and maintain personnel records for approximately 25 employees • Developed methods to structure and implement programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation. • Fostered a teamwork/open-door environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force behind branch’s employee-retention rate of 92% within an industry where high turnover is the norm. • Provided expert assistance in a program that reduced benefits costs by 15% annually through meticulous recordkeeping and ensuring that company did not pay for benefits for which employees were ineligible.