Justin Samperi: in downey, CA

• Oversee and direct all Tech I, Tech II mechanics, and new bike assemblers. • Tracking inventory / reviewing of current usage based upon current sales, workload, and forecasting spikes in service varying on time of year and weather. • Ordering of all shop related parts for repairs, special orders, shop consumables and tools, anticipating lead times and current availability. • Responsible for shop work log and ticket writing accuracy. • Bicycle repairs and service. • Snowboard and Ski repairs, tunes, and mounting. • Action sports sales and service. • Manage, train, and support all new action sport hires. • Facilitator of sales and service training. • Fully trained in POS including online and special orders / customer service. • Sales set-up, floor changes, and visual. • Teach comprehensive bicycle maintenance class.