Golf

Outdoor

Health & Fitness

-family

-traveling

-friends

-fishing

-cooking

-outdoor activities

-flying drone

Customer Care Manager (Western US)

Top Management

Currently working in the apparel industry for 2+ years, I've developed a keen interest in the production aspect while making a wide range of high-quality garments. I have a passion for the outdoors and truly respect companies that are producing durable and sustainable products. With a great appreciation for unmatched customer service having worked various customer-facing roles for 7+ years I have learned how to work with many people seamlessly and pride myself in never turning down a learning opportunity.

* Apart of a 5 person team building a new mask company to aid to the challenges of COVID-19 - providing over 1-million high quality & reusable masks to those in need, leaving the medical grade masks in the hands of medical professionals.
* Make outbound calls/emails presenting personalized mask art proofs made on Adobe Illustrator.
* Assisted in the single sale of 100K masks/filter packs gathering critical order information logo details.
* Track inventory data to schedule when to place new purchase orders to maintain a well balance stock.

Sales & Account Manager

* Manage all customer communication in form of inbound/outbound calls and emails in designated territory for over 100 accounts.
* Responsible for order input, logo design and overseeing all stages of production insuring product is as ordered before shipping.
* Provide account history, run stock reports and sales data to share to all Sales Reps in an organized spreadsheet.
* Build personalized apparel offerings for major colleges and professional sports team while providing critical product marketing knowledge.

* Direct phone and email contact for all 43 floors of tenant inquiries, insuring work orders were directed correctly and completed in a timely manner.
* In charge of scheduling all freight access for tenant deliveries as well as checking contractors were approved meeting the buildings insurance requirements.
* Insured all invoices were acquired and submitted on-time for all of 44 Montgomery Street.

Tenant Coordinator

* Maintained the daily freight calendar authorizing and recording detailed records of all persons accessing the building.
* Responsible for the entire invoice process of collecting, coding and uploading.
* Handled busy phone line directing tenants and contractors

Real Estate Services Administrator

Find out detailed information about Justin Smith, Customer Care Manager (Western US) in San Francisco, CA

Justin Smith: Customer Care Manager (Western US) in San Francisco, CA

Justin Smith

Martha's Vineyard Regional High School

Saint Mary's College of California