Fashion

Lifestyle

Health & Fitness

Analyst/ Executive Assistant

Administration & Clerical

(Permanent)

JOB DESCRIPTION: Attending to all company administrative, legal, human resources and director queries.
JOB PURPOSE: Overall office management

• Analyse and document business processes (identifying risks, process inefficiencies and suggesting opportunities
for automation);
• Data capturing, file source documents, and assisting the bookkeeper with basic accounting tasks.
• Track and log transaction data on prospective investments.
• Reconciling monthly statements.
• Conduct research, compile data, and prepare papers for consideration and presentation by executives.
• Preparing presentations/power-point/excel and word documents
• HR- drafting employment contracts, advertising job vacancies, selecting and recruiting employees, compiling new
staff on boarding procedures, adding staff on to various company communication platforms
• Completing all CIPC queries for the various group companies such as, director amendments, address changes, disclosure certificates, share certificates, address changes, name changes, BEE certificates, VAT registrations etc.
• Opening of various group companies bank accounts and managing relationship with various business bankers
• Compiling, drafting and signing off NDA's on behalf of the CEO
• Compiling Mandates and resolutions
• Keeping records up-to-date and filed (manual and electronic)
• Compiling SLA's (Service level Agreements)
• Diary and Inbox management of the CEO
• Managing travel of the Executive Directors
• Office Management and oversight over the administration staff
• Co-ordinating team meetings
• Attending meetings on behalf of the CEO
• Minute taking

(Permanent)

JOB DESCRIPTION: Attending to all company administrative, financial, social media, legal, human resources and director queries.
JOB PURPOSE: Overall Business Management
•   Responsible for ensuring efficient running of business on a daily basis
•   Responsible for payroll of staff monthly
•   Responsible for all customer relation management
•   Responsible for all marketing campaigns
•   Responsible for all customer queries (escalated queries)
•   Responsible for all Human Resource related issues
•   Responsible for overall management of the store
•   Branch manager reports to myself
•   Responsible for ensuring all daily and monthly reports are completed correctly
•   Responsible for ensuring staff are driving revenue daily through quotes and marketing
•   Ensuring all SOP's are adhered to
•   Manage social media marketing
•   Constantly re-evaluate processes and procedures to maximise profit

Business Manager

(Permanent)

JOB DESCRIPTION: Attending to all company administrative, financial, social media, legal, human resources and director queries.
JOB PURPOSE: Overall Business Management


•   Business Development-Responsible for continuously seeking new clients and maintaining relationships
•   Administrative duties- legal, contracts, HR, office management
•   Attending events for networking purposes
•   Financial Consultant
•   Personal administrative duties

(Permanent)

JOB DESCRIPTION: Attending to all company administrative, financial, social media, legal, human resources and director queries.
JOB PURPOSE: Overall Business Management
•   Responsible for incoming email
•   Business Development-Responsible for continuously seeking new clients and maintaining relationships
•   Administration of castings & bookings-Talent Management
•   Negotiating quotes & preparing packages for clients
•   Administration of contracts, orders & invoices for jobs
•   Scouting & signing up new faces for all departments
•   Administration of both main board & commercial department
•   Maintaining and updating website and portfolios
•   Supervising our web host, printer, drivers & courier
•   General office administration

•   Additional Administration for Shashi Naidoo when necessary-PR Management

•   Managing all social media content for Alushi Models- Instagram, Facebook, Twitter, Linkedin etc

•   Model styling and shoot logistic management

•   Attending/Hosting events and socials for BDM/networking purposes

•   Administration of all HR documentation, such as contracts of employment, leave forms, payroll etc

•   Ensuring that the HR data base is up to date, accurate and complies with legislation

•   Administration of staff PAYE and payments monthly

•   Reconciling staff PAYE and ensuring IRP5'S are sent to staff for the tax year

•   Responsible for generating pay slips and sending to staff monthly

•   Responsible for obtaining IRP5's on behalf of models from clients

•   Responsible for debt collecting for outstanding funds from clients and fee negotiations

•   Responsible for sending monthly statements to clients

•   Responsible for compiling monthly accounts and month end payments

Business Manager/Booker

(Permanent)

JOB DESCRIPTION: Customer queries and sales
JOB PURPOSE: Provide efficient and effective customer service and meet sales targets

Customer Service
• Completing all compliance training within laid down timelines
• Attends to all duties relating to chequebooks (including chequebooks to/from away Branches) according to laid-
down policies and procedures as stipulated in the Group Reference Guide (GRG).
• Receives and attends to ATM, Cash cards, Master Cards and Mobile Money MasterCard according to laid-down policies and procedures as stipulated in the Group Reference Guide (GRG).
• Prepares and faxes limit forms to Business Banking and Corporate Banking for their customers.
• Issues receipts for Plus Plan cards handed in for updating.
• Updates plus Plan cards from current statements.
• Liaises with the Integrated Processing Centre (IPC) regarding cards with entries older than 6 months.
• Mark cheques "Good for Funds" and follow-up on cheque presentation according laid down procedures as stipulated in GRG.
• Actions and files statements according to laid down procedures as stipulated in GRG.
• Ensures that all new service requests (queries and complaints) are logged correctly, as either a "first contact
resolution" or "non first contact resolution" as appropriate.
• Ensures that service requests in personal work list are actioned within agreed timelines.

Risk and Compliance Management
• Conducts audits of statements on a monthly basis and mails all statements older than one month to customers.

Routine
• Action the following reports according to laid-down instructions:
o Report 0065 (Cheque book order confirmation);
o Report 0068 (Cheque Book Destruction Report)
o Report 2159 (Message Switching)
o Report 2262 (Electronic banking action report);
o Report 10858 (Bank uplift report for branch office issue - new & replacement cards);
o Report 10859 (Bankcard uplift report for branch issue - new & additional cards).
o Report 10136
o Report 10137
o Report 2159
• Balance and action the Rejected Transfer account daily. Ensure that debit/credit amounts are fully investigated;
entries are expunged correctly and captured to the correct accounts. (Follow the escalation process as per GRG, if
entries were not expunged within the determined timelines)

Reactive selling
• Participates in tactical sales/marketing activities as required.
• Identifies migration opportunities and sells products/services reactively.
• Ensures that all leads are logged correctly in the presence of the customer and ensures cross selling opportunities
are identified.
• Identifies and actions opportunities for cross- and up-sell.
• Ensures accurate capture, updates or amendments of customer information and history notes.

Multi-channel utilisation and servicing to sell
• Conducts a needs analysis to identify customer needs in line with Financial Advisory and Intermediary Service act
licence categories (FAIS)

Officer, Frontline

Find out detailed information about Karrisa Naidoo, Analyst/ Executive Assistant in Johannesburg , GT

Karrisa Naidoo: Analyst/ Executive Assistant in Johannesburg , GT

Karrisa Naidoo

Sastri College

Shaw Academy