Katy Renison: Office & Production Manager in Pasadena, CA

OFFICE & PRODUCTION MANAGER 1/20 - present Production Coordinator - 3/2018 - 12/2019 Office Assistant - 8/2016 - 2/2018 CASA DE PERRIN | LOS ANGELES, CA | 2016 - PRESENT - Confirm reps on events and efficiently coordinate their routes and deliveries - Research and assist in developing new hire handbook and policies - Reconcile payments from clients for any damaged/lost inventory or overtime fees - Involved in the seasonal hiring process of new scullery reps including all hiring paperwork - Manage scullery rep payroll and submit to Paychex - Accommodate short notice changes (i.e. change of event date, update of delivery time, and modifications to inventory needed) - Assist with developing and creating company out of state packages to create competitive pricing, as well as new forms & processes for increased efficiency - Establish new workflow policies & procedures to provide efficiency in the workplace

VERGE | SAN DIEGO, CA | 2015 - 2016 - Created the social media content in line with marketing directives - Coordinated and led apartment tours, answered questions, and highlighted selling features and property amenities to effectively create new leases - Collected and recorded application fees and deposits, accurately documented all financial transactions - Performed administrative duties such as rent collection, communicating with tenants via verbal or written correspondence, and administered lease agreements - Implemented organizational filing procedures for overall structure

RANCHO VALENCIA RESORT & SPA | SAN DIEGO, CA | 2014 - 2015 - Operated hotel switchboard two-way radio, and hotel ordering system - Managed and provided general knowledge and information about the resort - Assisted the front desk with miscellaneous tasks such as: copying, administrative tasks, maintaining files, and training new office employees - Developed front desk and Assistant Manager new hire manuals - Prepared daily newsletter reports for the entire resort using Microsoft & resort software